Area Manager

Twin Pines; New York (NY); On-site; USD 145,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

401(k) Retirement Plan

Paid Time Off & Holidays

Flexible Spending Accounts (FSA)

Commuter Benefits

Professional Growth & Development

Mission-Driven Work

Job summary

Twin Pines in New York City is seeking an Area Director to oversee operations, compliance, and performance across a portfolio of affordable housing communities. This role demands a seasoned leader who excels in balancing strategy with day-to-day execution.

The ideal candidate has over 7 years of experience in multifamily property management and strong knowledge of HUD and LIHTC regulations. A full-time position offering a competitive salary range of $145,000 to $150,000.

Qualifications

• 7+ years of experience in multifamily property management, including affordable housing.
• Demonstrated success in overseeing affordable or regulated housing communities.
• Strong communication skills with diverse stakeholders.

Responsibilities

• Oversee daily operations and ensure compliance across multiple properties.
• Monitor occupancy rates, collections, and resident satisfaction.
• Coach Community Managers and support hiring and development.

Skills

Oversight of affordable housing communities

Knowledge of HUD and LIHTC regulations

Leadership and coaching abilities

Operational judgment

Financial acumen

Clear communication skills

Education

High School Diploma or equivalent required; Bachelor’s degree preferred

7+ years of multifamily property management experience

Experience as a Regional/Area leader

Familiarity with property management systems

Tools

Yardi

RealPage

Job description

Reports to: Senior Regional Director/ Regional Director

The US base salary range for this full‑time position is $145,000- $150,000 based on level of experience plus discretionary bonus

Twin Pines is a fast‑growing, full‑service property managementfirm redefiningmultifamily living across New York City from market‑rate communities to large‑scale affordable housing portfolios. Weoperatesome of the city’s most complex and impactfulassets,that have helped shape neighborhoods.

Our team works at the intersection of performance, compliance, hospitality, and resident experience. We partner with sophisticated owners and institutions, giving our professionals exposure to high‑level strategy while staying close to the day‑to‑day operations that drivereal results.

Weleveragecutting‑edgetechnology, data analytics, and best practices, offering our team the tools, structure, and career pathways of a national platform whilemaintainingthe agility and entrepreneurial spirit of a New York‑focused firm.

At Twin Pines, youwon’tjust manageproperties,you’llsolve complex challenges and grow alongside a leadership team that values accountability, innovation, and opportunity.

Role and Responsibilities Overview

The Area Director is responsible for overseeing operations, compliance, and performance across a portfolio of affordable or mixed‑income multifamily communities. This role ensures consistency in execution, regulatory adherence, and leadership standards across multiple sites while serving as a key partner to Regional leadership.

You will directly support and guide property level employees, ensuring assets are well‑run, audit‑ready, financially disciplined, and delivering a strong resident experience. Success in this role includes fewes escalations, stronger site leadership, improved compliance outcomes, and communities that operate smoothly at scale.

This role is ideal for a seasoned affordable housing leader who thrives in the field, balances accountability with coaching, and understands how to translate strategy into day‑to‑day execution across multiple properties.

Portfolio Operations & Performance

• Oversee daily operations across a portfolio of affordable housing communities
• Ensure consistent execution of company standards, policies, and procedures
• Monitor occupancy, collections, maintenance performance, and resident satisfaction
• Identify operational risks and implement corrective action plans proactively
• Review and support property budgets, forecasts, and variance explanations
• Partner with Regional leadership on expense control, capital planning, and performance improvement initiatives
• Monitor financial trends across the portfolio and flag risks or opportunities

Compliance & Regulatory Oversight

• Ensure compliance with HUD, LIHTC, Fair Housing, Section 504, and applicable state and local regulations
• Partner with compliance teams to support audits, file reviews, and inspections
• Ensure Community Managers maintain audit‑ready files and documentation
• Serve as an escalation point for complex compliance or resident issues
• Directly manage and coach Community Managers and site leadership
• Support hiring, onboarding, performance management, and development planning
• Drive accountability while fostering engagement and retention
• Model strong leadership presence and professionalism across properties

Stakeholder & Cross‑Functional Partnership

• Act as a liaison between site teams, compliance, maintenance, accounting, and senior leadership
• Support communication with ownership groups and regulatory agencies as needed
• Represent the organization professionally in the field at all times

Qualifications

• Demonstrated success overseeing multiple affordable or regulated housing communities
• Strong working knowledge of HUD, LIHTC, Fair Housing, and NYC‑specific housing requirements
• Proven ability to lead, coach, and hold Community Managers accountable
• Strong operational judgment and comfort managing escalations
• Financial acumen related to property operations and portfolio performance
• Clear, confident communication skills across diverse stakeholders

Education & Experience

• High School Diploma or equivalent required; Bachelor’s degree preferred
• 7+ years of multifamily property management experience, including affordable housing
• Prior experience as a Regional/Area‑level leader required
• Familiarity with property management systems (e.g., Yardi, RealPage)
• New York Real Estate License preferred or willingness to obtain

Work Environment & Physical Requirements

• Field‑based role requiring regular travel between properties
• On‑site office and residential community environments
• Ability to walk properties, climb stairs, and work outdoors in varying conditions
• Ability to lift or carry up to 25 pounds occasionally

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Benefits

• Medical, Dental, and Vision coverage Access to multiple medical plan options through our benefits partner, including PPO and HMO plans, allowing employees to choose coverage that best fits their needs.
• Flexible Spending Accounts (FSA) Pre‑tax accounts available for eligible healthcare and dependent care expenses.
• 401(k) Retirement Plan Opportunity to contribute to a tax‑advantaged retirement plan to support long‑term financial planning.
• Paid Time Off & Holidays Competitive PTO program, including paid holidays, vacation, and sick time.
• Commuter Benefits Pre‑tax commuter benefits available for transit and parking expenses.
• Professional Growth & Development Exposure to complex, high‑impact work within affordable housing, with opportunities to grow leadership skills and deepen regulatory and operational expertise.
• Mission‑Driven Work The opportunity to make a meaningful impact by supporting affordable housing communities across New York City.

Benefits offerings and employee contributions may vary by plan and are subject to change.

New York Pay Range: $148,000 - $150,000 USD

As set forth in Twin Pines’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.