Porter

Hai Hospitality; Dallas (TX); On-site; USD 10,000 - 60,000; Full time

Job description

Why You’ll Love Working With Us

• Medical / Dental / Vision / Accident insurance options available
• Employee Assistance Program with mental health services available
• Employer Matched 401k Savings plan
• Opportunity to grow -- we promote from within almost exclusively

Job Summary

As a Porter for Hai Hospitality, you will be responsible for a variety of duties related to the maintenance and upkeep of the restaurant. Reporting to the General Manager, your responsibilities include daily walk-throughs, proactive cleaning, repairing restaurant equipment, facilities, and grounds—both front and back of house. Primary tasks involve routine cleaning, preventative maintenance, handyman tasks, and basic repairs. The Porter is essential in ensuring our restaurants run smoothly and our grounds remain beautiful for staff and guests.

Essential Job Functions

The duties of a Porter are divided into two main areas: restaurant facilities and restaurant upkeep. You will bridge the gap between the cleaning crew and the Facilities Manager. Besides these responsibilities, you are expected to complete all assigned projects and adhere to company policies. Your skills and duties will be assessed under the following categories:

Technical Skills and Knowledge

• Demonstrate understanding and control over assigned equipment and facilities.
• Understand best practices, supplies, and tools for various cleaning applications.
• Maintain and organize shared cleaning and maintenance supplies and storage areas.
• Have a basic understanding of technical manuals and drawings.
• Understand restaurant operations, including service needs and opening/closing protocols.
• Be able to lift up to 50 pounds regularly.

Teamwork

• Maintain collaborative relationships with adjacent teams.
• Support a respectful, non-judgmental work environment.
• Assist peers as needed and recognize individual strengths and weaknesses.
• Strive to learn and teach others.

Appearance and Professionalism

• Keep workstations and areas clean and sanitary.
• Dress in appropriate kitchen attire, including non-slip shoes.
• Maintain well-groomed facial hair and minimal jewelry.
• Attend shifts, meetings, and events punctually; communicate schedule changes in advance.
• Perform other duties as assigned.

Communication

• Report facilities issues proactively to the GM, CDC, and Facilities Manager.
• Resolve conflicts respectfully and promptly, seeking assistance when needed.
• Accept feedback graciously and provide feedback respectfully.
• Communicate openly, honestly, promptly, and efficiently.

Growth

• Demonstrate technical proficiency and procedural knowledge.
• Lead by example and take opportunities to teach others.
• Maintain mental and physical stamina.
• Take ownership and responsibility for your actions and work quality.

The Hai Experience

Hai Hospitality is a multi-concept restaurant group based in Austin, Texas, including Uchi, Uchiko, Uchiba, and Loro. We prioritize hospitality and giving back. Our employees pride themselves on their work ethic, craft, and creativity. Be proud of where you work, help create memorable guest experiences, and collaborate with great people.

Our Arizona and Florida locations participate in E-Verify. For more information, please follow the links below:

Hai Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.