Population Health & Quality Improvement Manager

Delta Dental of Michigan; Okemos (MI); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Delta Dental of Michigan, Ohio, and Indiana is seeking a Manager to lead population health and quality performance initiatives. You will design and evaluate outreach, education, care coordination, and quality improvement programs, shaping how members, providers, and communities access preventive services and improve oral health outcomes.

In this hybrid role, you will oversee staff, monitor clinical outcomes, and collaborate across departments to advance health equity and patient engagement.

Qualifications

• Bachelor’s degree required in dental hygiene, public health, health education, health administration, or related field.
• Three years of experience in dental hygiene, public health, population health, outreach, care coordination, community health, or related healthcare programs.
• Two years of leadership experience preferred (CPHQ or HCQM certification a plus).
• Strong knowledge of population health, preventive care, health equity, and community outreach.

Responsibilities

• Manage population health and quality strategies from planning to evaluation.
• Analyze quality and utilization data to identify trends, disparities, and priorities.
• Develop outreach plans for Medicaid, Medicare, and government populations to improve access and engagement.
• Oversee care coordination and quality staff, including hiring and performance management.
• Provide SME guidance on population health, oral health education, community engagement, and quality measures.
• Develop and monitor outreach policies and best practices for program effectiveness.
• Manage budgets, contracts, and outreach activities to maximize impact.
• Create educational materials and health promotion campaigns for members and providers.
• Collaborate with data analytics to define metrics, evaluate performance, and identify improvements.

Skills

Leadership

Data analysis

Public speaking

Stakeholder engagement

Cross-department collaboration

Education

Bachelor’s degree (dental hygiene / public health / health education / health administration)

Job description

Delta Dental of Michigan, Ohio, and Indiana is seeking a Manager to lead population health and quality performance initiatives. You will design and evaluate outreach, education, care coordination, and quality improvement programs, shaping how members, providers, and communities access preventive services and improve oral health outcomes.

In this hybrid role, you will oversee staff, monitor clinical outcomes, and collaborate across departments to advance health equity and patient engagement.