Population Health Customer Analytics Lead (Remote) - Populance

Lensa; Troy (MI); Remote; USD 80,000 - 100,000; Full time

Job summary

Join a leading healthcare organization as a Lead for Customer Analytics, where you will perform complex project work to support decision-making in population health initiatives. This role involves analyzing financial and clinical data, leading projects, and collaborating with various teams to enhance strategic analysis. You will have the opportunity to influence healthcare delivery and improve value-based care through actionable insights.

Benefits

Health plans

Dental

Vision

Tuition assistance

Discounts

Qualifications

• At least 2 years leading complex projects; 5 years of extensive data analytics experience.
• Experience analyzing claims, clinical, and administrative data for actionable insights.

Responsibilities

• Analyze complex financial and clinical scenarios to support decision-making.
• Act as project lead for customer analytics initiatives, managing project plans.
• Collaborate with IT to diagnose, correct, and validate data issues.

Skills

Data Analytics

Communication

Project Management

Education

Bachelor’s degree

Master’s degree

Tools

Microsoft Excel

Power BI

Tableau

Job description

1 day ago Be among the first 25 applicants

Lensa is the leading career site for job seekers at every stage of their career. Our client, Henry Ford Health System, is seeking professionals. Apply via Lensa today!

Are you a healthcare claims data analytics expert seeking purpose by being part of a team committed to supporting doctors, hospitals, and health plans to ensure patients receive the right care at the right time? Consider this opportunity to join a new Henry Ford Health company dedicated to advancing population health.

General Summary

Under minimal supervision, the Lead for Customer Analytics with Healthy Populations performs complex project work. This may include technical analyses or facilitating large multi-disciplinary groups. The Lead may work independently, as a project team lead, or in a consulting capacity. They analyze data related to their expertise, train staff, serve as a technical consultant, prepare reports, and coordinate implementation. They communicate regularly with senior management and serve as a resource across the system to inform strategies for population health initiatives.

Principal Duties And Responsibilities

• Analyze complex financial and clinical scenarios to support decision-making, including financial, clinical, and operational improvements. Gather and interpret claims, clinical, and administrative data to build financial models, make assumptions, and reach conclusions. Lead cross-functional efforts and provide actionable recommendations.
• Support total cost of care analytics by analyzing cost and utilization data, providing reports, and making recommendations to leadership.
• Act as project lead for customer analytics initiatives, managing project plans, analyzing data, designing reports, and coordinating presentations.
• Work with internal teams to determine data needs and enhance strategic analysis. Share insights with relevant groups.
• Create and update comprehensive customer models, including cost and utilization projections and data trends.
• Conduct analyses to improve value-based care delivery.
• Collaborate with IT to diagnose, correct, and validate data issues in business intelligence tools.

Education/Experience Required

• Bachelor’s degree required; Master’s preferred.
• At least 2 years leading complex projects; 5 years of extensive data analytics experience, preferably in healthcare or value-based care.
• Experience analyzing claims, clinical, and administrative data for actionable insights.
• Ability to develop project plans, analyze data, create reports/dashboards, and communicate insights.
• Experience in data visualization and storytelling.
• Proficiency in Microsoft Office, especially Excel and PowerPoint; Power BI and Tableau preferred.
• Experience with Epic is a plus.

Additional Information

• Organization: Populance
• Department: Analytics and Insights
• Shift: Day Job
• Union Code: Not Applicable

Overview

Henry Ford Health partners with millions across Michigan and globally, offering a full range of healthcare services, including primary care, specialty care, health insurance, and more. Based in Detroit, it is a leading academic medical center investing in innovative health initiatives.

Benefits

We prioritize the health and well-being of our team, offering comprehensive benefits including health plans, dental, vision, tuition assistance, discounts, and more. Contingent staff are not eligible for benefits.

Equal Employment Opportunity

Henry Ford Health is committed to fair treatment and equal opportunity for all individuals, regardless of race, color, creed, religion, age, sex, national origin, disability, veteran status, or other protected classes.