Popeyes Wetumpka Crew Member

TICE; Wetumpka (AL); On-site; USD 14,000 - 23,000; Full time

Job summary

TICE Chicken Holdings is hiring immediately in Alabama for Crew Members. You will serve guests courteously, prepare and cook food, and package orders quickly while adhering to standards. Training is provided; prior restaurant experience is not required.

Responsibilities include cash handling, order accuracy, delivering orders, and maintaining cleanliness and safety in the dining area. Join a focused team and contribute to fast, friendly service for guests.

Qualifications

• Prior restaurant experience is not required; training is provided.
• Ability to greet guests warmly and promote a positive atmosphere.
• Comfort with handling cash and completing transactions accurately.

Responsibilities

• Greet guests and deliver friendly, quick service.
• Fill orders accurately within service time and deliver to tables or counter.
• Accept payments and make correct change; manage cash drawer.
• Maintain cleanliness in dining area and restrooms; follow sanitation standards.
• Address guest questions or complaints and escalate as needed.
• Ensure drive-thru menu board is accurate and up-to-date.

Skills

Greet customers

Cash handling

Order accuracy

Food preparation

Customer service

Cashier duties

Cleaning & sanitation

Time management

Teamwork

Problem solving

Job description

Crew Member- TICE Chicken Holdings

Job Description

TICE Chicken Holdings is a franchisee for the Popeyes brand hiring immediately in the Alabama market! Your role as a Crew Member is to serve each guest courteously, quick and efficiently; to prepare and cook food products; and to package orders accurately and rapidly. Execution of each job duty must adhere to the specifications and procedures as stated in the Operating Standards Manual. Each task must be accomplished in a timely, clean and orderly manner with a focus on meeting customer needs.

Essential Job Functions

Guest Services

• Ensure that every guest feels welcomed by promoting an atmosphere of positivity. Greet every customer with a pleasant, enthusiastic, and sincere smile.
• Strive for maximum efficiency to meet accuracy and speed of service standards.
• Completely and accurately fill orders within the mandated service time.
• Collection of customer payment for food order(s). Must be able to receive money and accurately count back change.
• Delivery of order to customer, thanking the customer and inviting him/her to return.
• Verifies opening cash drawer. Is accountable and responsible for all cash issued and received at the register during assigned shift. Count down drawer at end of shift to ensure accuracy.
• Practice adequate security measures in cash handling, making frequent cash drops and maintaining mandated amounts of cash in register.
• Immediately notifies Assistant Manager or General Manager of any deletions, over-rings or equipment problems within the restaurant.
• Immediately attends to any customer service problem or complaint. Notifies manager as needed.
• Ensure parking lot and surrounding areas are clean, inviting, and free from litter. Empty all exterior trash receptacles, clean exterior receptacles.
• Ensure Drive-Thru menu board is clean and contains correct information.
• Maintain sanitation of customer dining lobby, service area, and restrooms.

Prior restaurant experience is not required, will train right candidate for role

Similar Position Titles

Team Member, Food Service Associate, Restaurant Associate, Counter Service Representative, Service Crew, Food Prep Team Member, Cashier/Food Handler, Order Taker, Dining Attendant, Kitchen Staff, Hospitality Associate, Guest Service Representative

Salary: $10 - $17 per hour