Popeyes Huntsville-Gurley Crew Member

TICE; Gurley (AL); On-site; USD 18,000 - 21,000; Full time

Job summary

TICE Chicken Holdings is hiring immediately in the Alabama market for Crewmembers. The role involves serving guests courteously, preparing and packaging food, and delivering orders quickly while adhering to operating standards.

Training is provided for those without prior restaurant experience. Cash handling and maintaining cleanliness across dining areas are key responsibilities, with salaries typically ranging from $13.00 to $15.00 per hour.

Qualifications

• Prior restaurant experience is not required, will train right candidate for role.

Responsibilities

• Greet guests and provide friendly, efficient service.
• Handle cash transactions and give accurate change.
• Fill and deliver orders within service time.
• Maintain cleanliness of dining lobby, service area and restrooms.
• Ensure drive-thru board info is accurate and updated.
• Address customer concerns promptly and escalate as needed.

Job description

Crew Member- TICE Chicken Holdings

Job Description

Job Objective: TICE Chicken Holdings is a franchisee for the Popeyes brand hiring immediately in the Alabama market! Your role as a Crew Member is to serve each guest courteously, quickly and efficiently; to prepare and cook food products; and to package orders accurately and rapidly. Execution of each job duty must adhere to the specifications and procedures as stated in the Operating Standards Manual. Each task must be accomplished in a timely, clean and orderly manner with a focus on meeting customer needs.

Essential Job Functions

Guest Services

• Ensure that every guest feels welcomed by promoting an atmosphere of positivity. Greet every customer with a pleasant, enthusiastic, and sincere smile.
• Strive for maximum efficiency to meet accuracy and speed of service standards.
• Completely and accurately fill orders within the mandated service time.
• Collection of customer payment for food order(s). Must be able to receive money and accurately count back change.
• Delivery of order to customer, thanking the customer and inviting him/her to return.
• Verifies opening cash drawer. Is accountable and responsible for all cash issued and received at the register during assigned shift. Count down drawer at end of shift to ensure accuracy.
• Practice adequate security measures in cash handling, making frequent cash drops and maintaining mandated amounts of cash in register.
• Immediately notifies Assistant Manager or General Manager of any deletions, over-rings or equipment problems within the restaurant.
• Immediately attends to any customer service problem or complaint. Notifies manager as needed.
• Ensure parking lot and surrounding areas are clean, inviting, and free from litter. Empty all exterior trash receptacles, clean exterior receptacles.
• Ensure Drive-Thru menu board is clean and contains correct information.
• Maintain sanitation of customer dining lobby, service area, and restrooms.

Prior restaurant experience is not required, will train right candidate for role

Similar Position Titles

Team Member, Food Service Associate, Restaurant Associate, Counter Service Representative, Service Crew, Food Prep Team Member, Cashier/Food Handler, Order Taker, Dining Attendant, Kitchen Staff, Hospitality Associate, Guest Service Representative

Salary: $13.00 - $15.00 per hour