Popeyes Finley Blvd Crew Member

TICE; Birmingham (AL); On-site; USD 14,000 - 17,000; Full time

Job summary

TICE Chicken Holdings is hiring immediately in Alabama for a Crew Member role. You will serve guests courteously, prepare and package food, and help keep the dining area clean and organized. Training is provided, and the position emphasizes speed, accuracy, and customer satisfaction.

Cash handling and accurate order fulfillment are essential, with a focus on welcoming guests and maintaining high standards of cleanliness throughout the restaurant.

Qualifications

• No prior restaurant experience required; on-the-job training provided.
• Ability to handle cash and give correct change.
• Strong guest-focused attitude and willingness to learn.

Responsibilities

• Greet guests warmly and promote a positive atmosphere.
• Aim for accuracy and speed of service to meet standards.
• Fill orders completely and accurately within service time.
• Process payments and give correct change.
• Deliver orders to customers and thank them for visiting.
• Maintain a clean and organized dining lobby and restrooms.
• Ensure drive-thru and exterior areas are clean and accurate.

Skills

Cash handling

Customer service

Food preparation

Job description

Crew Member- TICE Chicken Holdings

Job Description

Job Objective: TICE Chicken Holdings is a franchisee for the Popeyes brand hiring immediately in the Alabama market! Your role as a Crew Member is to serve each guest courteously, quickly and efficiently; to prepare and cook food products; and to package orders accurately and rapidly. Execution of each job duty must adhere to the specifications and procedures as stated in the Operating Standards Manual. Each task must be accomplished in a timely, clean and orderly manner with a focus on meeting customer needs.

Essential Job Functions

Guest Services

Ensure that every guest feels welcomed by promoting an atmosphere of positivity. Greet every customer with a pleasant, enthusiastic, and sincere smile.

Strive for maximum efficiency to meet accuracy and speed of service standards.

Completely and accurately fill orders within the mandated service time.

Collection of customer payment for food order(s). Must be able to receive money and accurately count back change.

Delivery of order to customer, thanking the customer and inviting him/her to return.

Verifies opening cash drawer. Is accountable and responsible for all cash issued and received at the register during assigned shift. Count down drawer at end of shift to ensure accuracy.

Practice adequate security measures in cash handling, making frequent cash drops and maintaining mandated amounts of cash in register.

Immediately notifies Assistant Manager or General Manager of any deletions, over-rings or equipment problems within the restaurant.

Immediately attends to any customer service problem or complaint. Notifies manager as needed.

Ensure parking lot and surrounding areas are clean, inviting, and free from litter. Empty all exterior trash receptacles, clean exterior receptacles.

Ensure Drive-Thru menu board is clean and contains correct information.

Maintain sanitation of customer dining lobby, service area, and restrooms.

Prior restaurant experience is not required, will train right candidate for role

Similar Position Titles

Team Member, Food Service Associate, Restaurant Associate, Counter Service Representative, Service Crew, Food Prep Team Member, Cashier/Food Handler, Order Taker, Dining Attendant, Kitchen Staff, Hospitality Associate, Guest Service Representative

Salary: $10 - $12 per hour