Pool Manager

Paycom - ATS; Miami Beach (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Complimentary Spa & Gym Access

Free fitness classes

Spa, restaurant & boutique discounts

Employee meals

Medical, dental & vision insurance

Company-paid life & disability

Paid time off & holidays

401(k) with company match

Job summary

The Standard Spa, Miami Beach is seeking a Pool Manager to oversee daily pool operations and lead a team to deliver the vibrant, hospitality-driven experience our brand is known for.

You will manage servers, attendants, and bartenders, ensuring service excellence, profitability, and adherence to standards while embodying The Standard’s culture of creativity and community.

Qualifications

• Minimum 2 years of management or supervisory experience in hospitality.
• Strong leadership, organizational, and communication skills.
• Proficiency with POS and scheduling systems (Micros, SevenRooms, Paycom).
• Flexible availability including weekends and holidays.

Responsibilities

• Oversee daily operations of the pool area, ensuring exceptional guest experiences.
• Lead and coach pool staff, coordinating with service, bar and culinary teams.
• Monitor guest flow and seating to optimize satisfaction and revenue.
• Ensure compliance with health, safety, and sanitation standards.
• Manage inventory, ordering and cost controls for pool F&B operations.
• Provide onboarding and ongoing training in service standards and product knowledge.
• Be the face of the pool, engaging guests and building memorable experiences.
• Resolve guest concerns promptly with empathy and creativity.

Skills

Leadership

Hospitality

Communication

POS systems

Scheduling

Outdoor work

Staff training

F&B operations

Tools

Micros

SevenRooms

Paycom

Job description

Job Details: Job Location: The Standard Spa, Miami Beach - MIAMI BEACH, FL 33139, Position Type: Full Time, Job Shift: Flexible, Pool Manager

Why You’ll Love It Here

• Complimentary Spa & Gym Access
• Up to 3 Complimentary Fitness Classes per Week
• Spa, Restaurant & Boutique Discounts
• Designated Employee Pool Days during the summer
• Complimentary Employee Meals
• Medical, Dental & Vision Insurance
• Company-paid Life, Short-Term & Long-Term Disability Insurance
• Paid Time Off & 7Paid Holidays, including a Floating Holiday
• 401(k) Retirement Plan with Company Match

Live the lifestyle you help create.

Position Summary

The Pool Manager oversees daily operations at The Standard Spa, Miami Beach pool, the heart of our social scene and the epicenter of our anything-but-standard experience. This role ensures seamless service, a vibrant yet relaxed atmosphere, and a consistent reflection of The Standard’s brand values: hospitality, creativity, and community.

The Pool Manager leads and supports the pool team servers, attendants, and bartenders, to create unforgettable guest moments while maintaining operational excellence, compliance, and profitability.

Essential Duties & Responsibilities

• Oversee all daily operations of the pool area, ensuring exceptional guest experiences and adherence to service standards.
• Maintain strong presence on the floor, leading by example and ensuring smooth coordination between service, bar, and culinary teams.
• Monitor guest flow / seatingto optimize guest satisfaction and revenue.
• Partner with the F&B Director and Executive Chef to maintain menu quality, efficiency, and service consistency.
• Ensure compliance with health, safety, and sanitation standards.
• Manage and monitor inventory, ordering, and cost controls for all pool F&B operations.
• Lead, coach, and develop team members, fostering a positive, supportive, and “Standard” culture.
• Ensure all team members receive proper onboarding and continuous training in service standards, safety, and product knowledge.
• Handle scheduling, attendance, and performance reviews; address performance or conduct issues promptly and fairly.
• Be the face of the pool, engage with guests, build relationships, and ensure every visit feels personalized and memorable.
• Resolve guest concerns promptly with empathy and creative problem-solving.
• Anticipate guest needs and continuously look for ways to enhance the pool experience.

Required Skills & Qualifications

• Minimum 2 years of experience in a management or supervisory role within hospitality, preferably in pool, resort, or high-volume F&B environments.
• Strong leadership, organizational, and communication skills.
• Passion for hospitality, service excellence, and team development.
• Proficiency with POS and scheduling systems (e.g., Micros, SevenRooms, Paycom).
• Flexible availability, including weekends and holidays.
• Ability to work outdoors in varying weather conditions.
• Valid Food Handler and Responsible Vendor (Alcohol) certifications preferred.

Physical Requirements

• Must be able to stand or walk for extended periods.
• Ability to lift up to 50 lbs, bend, reach, and perform light physical tasks as required.
• Comfortable working in outdoor environments including heat, sun exposure, and humidity.

The Standard of The Standard

At The Standard Spa, Miami Beach, we do things differently. We lead with heart, we stay curious, and we create spaces that feel both lively and laid-back. As Pool Manager, you’ll set the tone, keeping the energy high, the service smooth, and the vibes effortlessly Standard.

Qualifications: