Pool Supervisor - Staffing & Civil Service Analytics

City of New York; New York (NY); On-site; USD 80,000 - 90,000; Full time

Job summary

SmartRecruiters, Inc. is seeking Staff Analyst II within the City of New York’s Department of Social Services umbrella. The role focuses on administering civil service hiring pools, coordinating interviews, and maintaining records to support efficient hiring decisions.

Hours are 9 to 5, with responsibilities including orientation for new hires, reporting on pool activity, and data management across NYCAPS, HRTS, PMS, and PRISE. This position advances public service staffing for HRA and DHS.

Qualifications

• Master's degree in a relevant field or Juris Doctor degree required.
• Bachelor's degree with 2 years of satisfactory full-time professional experience in budget/financial administration, staffing, or related areas.
• Alternative combinations of education/experience acceptable with high school diploma.
• Experience with civil service processes and records management is implied by the role.

Responsibilities

• Administer Civil Service hiring pools, including creating job descriptions and sending interview notices.
• Oversee hiring pool activity: coordinate interviews, inform candidates of decisions, and maintain records.
• Prepare and update orientation materials for new hires and coordinate the agency’s New Hire Orientation Program.
• Prepare statistical reports from hiring pools and track certification lists and testing data.
• Enter and retrieve information from computerized systems (e.g., NYCAPS, HRTS, PMS, PRISE) to support operations.
• Assist with reinstatement research and liaise with other city agencies regarding appointments for HRA.
• Maintain and update the Active Civil Service Listing by reviewing PRISE data.

Education

Master's degree in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school

Bachelor's degree plus 2 years of professional experience in budget/financial administration, personnel or public administration, or related areas

Associate degree or 60 semester credits plus 4 years of professional experience as described above

High school diploma or equivalent plus 6 years of professional experience as described above

Combination of education and/or experience equivalent to the above, with college credits substituted for experience

Job description

SmartRecruiters, Inc. is seeking Staff Analyst II within the City of New York’s Department of Social Services umbrella. The role focuses on administering civil service hiring pools, coordinating interviews, and maintaining records to support efficient hiring decisions.

Hours are 9 to 5, with responsibilities including orientation for new hires, reporting on pool activity, and data management across NYCAPS, HRTS, PMS, and PRISE. This position advances public service staffing for HRA and DHS.