Pool Supervisor – Staff Analyst II (Public Service)

NYC Department of Social Services; New York (NY); On-site; USD 65,000 - 85,000; Full time

Job summary

NYC Department of Social Services seeks Staff Analyst II specialists to manage civil service hiring pools and coordinate the interview process. You will ensure accurate recordkeeping and prepare summary reports for leadership.

You will also support the New Hire Orientation program, maintain orientation materials, and handle data in NYCAPS and related systems. This role requires strong analytical, collaborative, and process-improvement skills.

Qualifications

• Master's degree or JD in a relevant field as listed.
• Bachelors with 2+ years in budget/financial/administrative areas.
• Equivalent combination with a high school diploma and experience acceptable.
• Residency in NYC may apply; 55-a program eligibility noted.

Responsibilities

• Administer Civil Service hiring pools, issue notices and manage candidates.
• Oversee hiring pool activity, coordinate interviews and reports.
• Coordinate New Hire Orientation and update related manuals.
• Prepare statistical reports from hiring pools and testing data.
• Enter and retrieve data in NYCAPS, HRTS, PMS, and PRISE systems.

Skills

Administrative coordination

Data quality

Liaison with city agencies

Research and reporting

System navigation (PRISE/NYCAPS/HRTS/P

Education

Master's degree in economics, finance, accounting, business or public administration, HR management, management science, OR related field; or JD

Bachelor's degree plus 2 years relevant professional experience

Associate degree with 4 years relevant experience

High school diploma with 6 years relevant experience

55-a Program eligibility noted

Tools

PRISE

NYCAPS

HRTS

PMS

Job description

NYC Department of Social Services seeks Staff Analyst II specialists to manage civil service hiring pools and coordinate the interview process. You will ensure accurate recordkeeping and prepare summary reports for leadership.

You will also support the New Hire Orientation program, maintain orientation materials, and handle data in NYCAPS and related systems. This role requires strong analytical, collaborative, and process-improvement skills.