Pool Store - Retail Sales Associate

Pinch A Penny Pool Patio Spa; Pensacola (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Opportunity for advancement

Job summary

Pinch A Penny Pool Patio Spa is looking for a Retail Sales Associate in Pensacola, Florida. The ideal candidate will provide exceptional customer service, perform expert pool water testing, and ensure a positive shopping experience for all customers. This role requires knowledge of pool chemicals, the ability to lift heavy items, and excellent communication skills.

The position offers benefits including a competitive salary and flexible scheduling opportunities. Join us to help our customers with their pool and spa needs!

Qualifications

• Minimum 1–2 years of experience in the pool industry.
• Strong understanding of water chemistry and pool equipment systems.
• Ability to lift and carry heavy items up to 50 lbs regularly.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Perform precise water testing and explain results to customers.
• Engage with customers to provide tailored product recommendations.
• Process transactions accurately using the POS system.
• Maintain an organized and visually appealing sales floor.
• Assist with opening and closing procedures.

Skills

Communication skills

Problem-solving skills

Understanding of water chemistry

Technical knowledge of pool equipment

Job description

Job Summary

We are seeking an experienced and customer-oriented Retail Sales Associate to join our team. In this role, you will be the face of our brand, providing exceptional customer service, performing expert pool water testing, and ensuring a positive shopping experience for all customers. Your deep knowledge of pool chemicals and maintenance will be vital in providing tailored solutions for our clients' pool and spa needs.

Benefits

• Competitive salary
• Flexible schedule
• Opportunity for advancement

Key Responsibilities

• Water Testing & Analysis: Perform precise water testing (pH, chlorine, alkalinity, calcium hardness, cyanuric acid, etc.). Explain results clearly to customers and provide expert treatment recommendations.
• Customer Consultations: Engage with customers to understand their pool/spa needs and provide tailored product recommendations for chemicals, equipment, and accessories.
• Sales Operations: Process transactions accurately and efficiently using the POS system. Proactively upsell complementary products to maximize sales opportunities.
• Inventory & Merchandising: Maintain an organized and visually appealing sales floor by restocking shelves and arranging merchandise. Assist with inventory counts and receiving shipments.
• Maintenance & Support: Fill chlorine jugs for customers. Assist with opening and closing procedures, including bank deposits.

Required Skills & Qualifications

• Experience: Minimum 1–2 years of experience in the pool industry.
• Technical Knowledge: Strong understanding of water chemistry and pool equipment systems (pumps, motors, chlorinators).
• Physical Requirements: Ability to lift and carry heavy items up to 50 lbs regularly. Ability to stand for extended periods.
• Soft Skills: Excellent communication, active listening, and problem-solving skills. Proactive, detail-oriented, and dependable.
• Certification: Certified Pool Operator (CPO) certification is a significant plus.
• Availability: Flexibility to work various shifts, including weekends and holidays.