Pool Store Manager

Pinch A Penny Pool Patio Spa; Pensacola (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Training & development

Job summary

Pinch A Penny Pool Patio Spa in Pensacola, Florida, is seeking a skilled Retail Pool Store Manager to oversee store operations. The candidate should have 2-3 years of experience in the pool service industry, ensuring pools are clean, safe, and well-maintained for clients.

This position requires excellent communication skills and the ability to manage staff, control inventory, and resolve customer complaints effectively. Join a fun, family-oriented company where every team member is essential to our success.

Qualifications

• 2-3 years of experience in the pool industry.
• Strong understanding of pool maintenance and repair.
• Able to pass a criminal background check.

Responsibilities

• Oversee daily store operations and staff management.
• Handle customer complaints and visual merchandising.
• Communicate with clients regarding pool maintenance.

Skills

Pool systems knowledge

Communication skills

Attention to detail

Tools

Hand tools

Power tools

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Training & development

We are seeking a skilled and dedicated Retail Pool Store Manager to join our team. The ideal candidate will possess strong mechanical knowledge and 2‑3 years of experience in the pool service industry. This role involves ensuring that pools are well‑maintained, safe, and clean for our clients. The Retail Pool Store Manager will work independently and as part of a team to provide exceptional service and maintain high standards of quality. We are a fun and family‑oriented company where every team member is key to our success.

Duties

• Oversee daily store operations, managing staff (training, motivating), controlling inventory and ordering, achieving sales targets, and ensuring a positive customer experience.
• Handle visual merchandising, maintain store appearance, resolve customer complaints, and ensure compliance with company policies and requirements.
• Create sales strategies, provide technical support on pool chemicals and equipment, conduct water analysis, and maintain visual merchandising standards and store cleanliness.
• Diagnose issues with pool equipment and perform necessary small repairs or replacements.
• Ensure compliance with safety standards and regulations while working on‑site.
• Communicate with clients regarding maintenance schedules, service updates, and any issues that arise.
• Maintain accurate records of services performed, including chemical levels and equipment status.
• Collaborate with team members to improve service efficiency and customer satisfaction.

Qualifications

• Have 2‑3 years of experience in the pool industry.
• Able to pass a criminal background check and possess a clean driving record.
• Must have and maintain a current driver’s license.
• Proven pool knowledge with a strong understanding of pool systems and components.
• Experience in pool maintenance, cleaning, and repair is highly desirable.
• Familiarity with hand tools and power tools used in maintenance tasks.
• Previous experience as a service technician is a plus.
• Strong attention to detail with the ability to work independently.
• Excellent communication skills to interact effectively with clients.
• Demonstrate a high level of mental aptitude and physical ability. Ability to prioritize workload.
• Dependable and self‑motivated with a desire to work year‑round.
• Ability to take instruction and adapt to new methods/systems.
• Proper swimming pool cleaning methods and techniques, proper use of swimming pool chemicals.

Physical Demands with or without accommodations are not limited to

• Able to lift 50 lbs. or more.
• Stand for extended periods of time.
• Repetitive lifting, twisting, bending, pulling, and pushing may be required.

Schedule

• Day shift
• Year‑round work

Supplemental Pay

• Bonus opportunities
• Commission pay