Pool Store Retail Sales Associate

Pinch A Penny; Pensacola (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Opportunity for advancement

Job summary

Pinch A Penny is seeking an experienced Retail Sales Associate in Pensacola, Florida. You will be the face of the brand, providing exceptional customer service, performing expert pool water testing, and ensuring a positive shopping experience for every customer.

Your role involves providing tailored solutions for pool and spa needs, processing transactions, and maintaining the sales environment. A minimum of 1–2 years of pool industry experience and knowledge of water chemistry are required, along with excellent communication skills.

Qualifications

• Minimum 1–2 years of experience in the pool industry.
• Strong understanding of water chemistry and pool equipment systems (pumps, motors, chlorinators).
• Ability to lift and carry heavy items up to 50 lbs regularly. Ability to stand for extended periods.
• Excellent communication, active listening, and problem-solving skills.
• Certified Pool Operator (CPO) certification is a significant plus.

Responsibilities

• Perform precise water testing and explain results clearly to customers.
• Engage with customers to provide tailored product recommendations.
• Process transactions accurately using the POS system.
• Maintain an organized and visually appealing sales floor by restocking shelves.
• Assist with opening and closing procedures, including bank deposits.

Skills

Customer service

Water chemistry knowledge

Communication skills

Problem-solving skills

Job description

Benefits:

• Competitive salary
• Flexible schedule
• Opportunity for advancement

Job Summary

We are seeking an experienced and customer-oriented Retail Sales Associate to join our team. In this role, you will be the face of our brand, providing exceptional customer service, performing expert pool water testing, and ensuring a positive shopping experience for all customers. Your deep knowledge of pool chemicals and maintenance will be vital in providing tailored solutions for our clients' pool and spa needs.

Key Responsibilities

• Water Testing & Analysis: Perform precise water testing (pH, chlorine, alkalinity, calcium hardness, cyanuric acid, etc.). Explain results clearly to customers and provide expert treatment recommendations.
• Customer Consultations: Engage with customers to understand their pool/spa needs and provide tailored product recommendations for chemicals, equipment, and accessories.
• Sales Operations: Process transactions accurately and efficiently using the POS system. Proactively upsell complementary products to maximize sales opportunities.
• Inventory & Merchandising: Maintain an organized and visually appealing sales floor by restocking shelves and arranging merchandise. Assist with inventory counts and receiving shipments.
• Maintenance & Support: Fill chlorine jugs for customers. Assist with opening and closing procedures, including bank deposits.

Required Skills & Qualifications

• Experience: Minimum 1–2 years of experience in the pool industry.
• Technical Knowledge: Strong understanding of water chemistry and pool equipment systems (pumps, motors, chlorinators).
• Physical Requirements: Ability to lift and carry heavy items up to 50 lbs regularly. Ability to stand for extended periods.
• Soft Skills: Excellent communication, active listening, and problem-solving skills. Proactive, detail-oriented, and dependable.
• Certification: Certified Pool Operator (CPO) certification is a significant plus.
• Availability: Flexibility to work various shifts, including weekends and holidays.