Pool & Spa Retail Sales Associate

PROFESSIONAL POOLS & CARE LLC; Hazel Green (AL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Vision insurance

Job summary

PROFESSIONAL POOLS & CARE LLC is seeking a Pool & Spa Retail Associate in Hazel Green, Alabama. This role involves providing exceptional customer service, operating POS systems, and maintaining a well-organized sales floor. Ideal candidates should have customer service experience, strong communication skills, and a willingness to learn. Benefits include 401(k) matching and health/vision insurance. Join a friendly team and grow in a retail environment.

Qualifications

• Customer service experience preferred (retail, sales or similar roles).
• Strong communication skills (both written and verbal) with a cheerful, customer-focused attitude.
• Basic familiarity with POS systems or willingness to learn.

Responsibilities

• Utilize cash registers and electronic scanners to process transactions.
• Assist customers with purchases and provide outstanding service.
• Maintain a clean and organized sales floor and back-stock area.

Skills

Customer service experience

Strong communication skills

Ability to lift up to 50 lbs

Familiarity with POS systems

Attention to detail

Job description

Professional Pools & Care is looking for a Pool & Spa Retail Associate to join our team!

Responsibilities

• Utilize cash registers, electronic scanners and other related equipment to process transactions.
• Assist customers with purchases, answer product questions and provide outstanding service.
• Work with POS systems (experience preferred, but training available).
• Maintain a clean and organized sales floor and back‑stock area.
• Support merchandising, stocking and display set‑up.
• Learn about pool and spa products and water chemistry (knowledge is a plus, but not required).
• Ring up sales using a POS system, handle cash/card transactions and arrange for delivery or pick‑up when needed.
• Greet customers upon entry and build rapport through conversation.
• Set up merchandise displays and maintain an organized sales floor and stockroom.
• Answer phone calls, assist with inquiries and handle high call volumes professionally.
• Cross‑sell and upsell products while staying up‑to‑date on new merchandise.
• Work collaboratively with the team to provide excellent customer service, especially during peak times.

Qualifications

• Customer service experience preferred (retail, sales or similar roles).
• Ability to lift up to 50 lbs and work in a fast‑paced environment.
• Strong communication skills (both written and verbal) and a cheerful, customer‑focused attitude.
• Basic familiarity with POS systems or willingness to learn.
• Flexibility to work varied schedules, including weekends or peak seasons.
• Water chemistry knowledge is a plus, but not required—training available.
• Dependable and reliable.
• Excellent customer service and communication skills.
• Pay close attention to accuracy and detail.
• Eager to learn and grow in a retail environment.

Benefits

• 401(k) matching.
• Health insurance.
• Vision insurance.