Pool Service & Safety Associate — Guest-Focused & Fast-Paced

Brandt Holdings Company; Fargo (ND); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

PTO with immediate accrual

Health Insurance

Dental Insurance

Vision Insurance

401(k) with immediate match

Double Time for Holidays Worked

Employee Assistance Program

Job summary

Brandt Holdings Company is seeking a Pool Attendant to ensure a clean, safe, and welcoming pool area for guests. You will serve food and beverages, buss tables, and help maintain towels and equipment to support a positive guest experience.

The role emphasizes attentive service, safety awareness, and the ability to handle guest requests with a friendly, proactive approach. CPR certification readiness is noted as a possibility.

Qualifications

• Knowledge of food service and pool safety practices.
• Excellent communication and customer service skills.
• Able to utilize quick thinking and apply quick resolution to guest issues in accordance to the brand standards.
• Able to work in a fast paced environment.
• Able to prioritize, organize, and manage multiple tasks.

Responsibilities

• Ensure pool area is clean and towels stocked.
• Monitor pool area and enforce safety regulations; may be a first responder in emergency situations.
• Maintain cleanliness of pool decks by straightening and stacking chairs and removing used towels and trash.
• Serve food and beverages to pool guests.
• Bus tables after guests have finished their food and beverages.
• Setup party tables and games for ease of guest use.
• Identify and report defects throughout the pool area; report any maintenance issues to the engineering department.
• Provide guests with the finest quality of service at all times in a warm and enthusiastic manner.
• Respond to guest requests and complaints timely, efficiently, appropriately and in a friendly manner; escalation to management when necessary.

Skills

Food service knowledge

Pool safety knowledge

Customer service

Communication skills

Multitasking

Job description

Brandt Holdings Company is seeking a Pool Attendant to ensure a clean, safe, and welcoming pool area for guests. You will serve food and beverages, buss tables, and help maintain towels and equipment to support a positive guest experience.

The role emphasizes attentive service, safety awareness, and the ability to handle guest requests with a friendly, proactive approach. CPR certification readiness is noted as a possibility.