Pool Server/Bartender

Holiday Inn Club Vacations Incorporated; Orlando (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Matching 401K

Growth & Developmental Opportunities

Comprehensive Medical, Dental & Vision

Employee Assistance Program

Paid Time Off

Travel Benefits, Discounts & FREE Vac.

Tuition Reimbursement & Continuing Edu

Job summary

Holiday Inn Club Vacations Incorporated is seeking an attentive bartender in our pool area to take food and beverage orders, prepare cocktails, and provide courteous service to owners and guests. You will deliver engaging guest experiences and use product knowledge to answer questions and make recommendations.

All duties focus on accuracy, timely service, and up-selling while maintaining a friendly, high-volume environment. Must be 18+, with cash handling and customer service experience.

Qualifications

• Must have high school diploma or GED preferred.
• Cash-handling experience preferred.
• Customer service and/or food & beverage service required.
• Must be at least 18 years old.

Responsibilities

• Warmly welcome guests inform them of any specials and answer any questions. Take food and beverage orders, making recommendations, and up-selling items.
• Accurately time and input food and beverage orders utilizing the POS computers. Prepare checks that itemize and total meal costs and sales taxes and present to guests; collect payment from customers and make change.
• Serve food and beverages to guests, checking back with them to ensure satisfaction and take actions necessary to provide for their needs or correct any problems with a sense of urgency.
• Pre-bus tables as necessary during service; removing any unused and/or dirty dishes, utensils, glasses, and trash, taking them to the kitchen for cleaning.
• Complete assorted pre-shift and post-shift side-work as assigned by the manager.

Skills

Customer service

Cash handling

POS input

English communication

Education

High school diploma or GED

Tools

POS systems

Job description

• Growth & Developmental Opportunities


• Comprehensive Medical, Dental & Vision Benefits

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel and in the timeshare industry. We’re committed to growing our people, memberships, resorts and guest love.

This position is responsible for taking food and beverage orders, preparing and serving cocktails and other beverages, and providing courteous, timely service to owners and guests in the pool area. The role also requires strong product knowledge to assist guests, answer questions, and make recommendations while delivering an engaging guest experience.

Company Benefits

• Matching 401K


• Growth & Developmental Opportunities


• Comprehensive Medical, Dental & Vision Benefits


• Employee Assistance Program


• Paid Time Off


• Travel Benefits, Discounts & FREE Vacations through our ClubGo Program


• Tuition Reimbursement & Continuing Education Course

Essential Duties And Tasks

• Warmly welcome guests inform them of any specials and answer any questions. Take food and beverage orders, making recommendations, and up-selling items.


• Accurately time and input food and beverage orders utilizing the POS computers. Prepare checks that itemize and total meal costs and sales taxes and present to guests; collect payment from customers and make change.


• Serve food and beverages to guests, checking back with them to ensure satisfaction and take actions necessary to provide for their needs or correct any problems with a sense of urgency.


• Pre-bus tables as necessary during service; removing any unused and/or dirty dishes, utensils, glasses, and trash, taking them to the kitchen for cleaning.


• Complete assorted pre-shift and post-shift side-work as assigned by the manager.

EDUCATION And/or EXPERIENCE

• Must have high school diploma or GED preferred


• Cash-handling experience preferred


• Customer service and/or food & beverage service required.

CERTIFICATES, LICENSES, REGISTRATIONS

• ServSafe certified, TIPS certified, and/or other state alcohol commission. Will be able to obtain through Holiday Inn Club Vacations if you are not already certified.

Qualifications

• Must be at least 18 years old


• Must have superior guest relations skills and the ability to answer guest inquiries


• Must have the ability to be trained on cash handling functions and comfort using POS computers for inputting transactions


• Must have demonstrated exceptional verbal and written communication skills in English


• Must have comprehensive menu knowledge with the ability to up-sell items


• Must be able to work in a high volume, high demand work environment