Pool Renovation Project Manager

marianienterprises; Wilton (CT); Hybrid; USD 95,000 - 130,000; Full time

Job summary

Glengate Company in Connecticut and New York designs, builds, and maintains premier outdoor spaces. The Renovation Department oversees multiple projects with annual volumes of about $2.5–$3 million, ensuring timely execution, quality, and budget adherence while maintaining open client communication.

The role emphasizes strong project leadership, vendor coordination, and ongoing development of SOPs, safety, and growth initiatives within a hybrid office environment.

Qualifications

• Minimum High School diploma; College Degree preferred
• Ten years of experience in the pool industry preferred
• Three years of experience effectively managing complex or multiple projects
• Three years direct project sales experience; pool industry experience preferred
• Five years working full time in customer service, with demonstrated ability to build positive relationships with clients, vendors, subcontractors, and employees

Responsibilities

• Manage Renovation Department projects, approximately $2.5–3 million annually and provide client interface throughout project
• Ensure projects are completed on time and on budget
• Coordinate materials delivery and vendor ordering; manage invoices for timely payments
• Coordinate subcontractor work and ensure projects stay within contracted schedules
• Provide timely feedback to field managers regarding cost concerns and change orders
• Facilitate weekly updates to keep clients and team informed
• Support SOP development, trainings, and deployment of new procedures
• Assist with growth planning and business development initiatives

Skills

MS Office proficiency

Budget management

Vendor coordination

Client communication

Education

High School diploma

College degree preferred

Tools

Aspire

Job description

Work With The Best

We are building the premier outdoor living company in the country by creating a \\"family of family companies\\" across the nation. Now you can build your landscaping career with the best, working in one of our many company locations nationwide. Learn from the top experts in the field and work on some of the country's largest and most complex landscape projects. Take advantage of opportunities to share and exchange best practices across our network. The opportunities are endless.

Glengate Company has designed, built, and maintained some of the most prestigious swimming pools and residential properties in Connecticut and New York for more than a half century.

Summary:

Manage all Renovation Department projects, approximately $2.5 - 3 million annually. Provide client interface throughout project and maintain timely communications. Responsible for project timeline and budget management on multiple simultaneous projects.

ROLES AND RESPONSIBILITIES

Project Operations

• Responsible for the successful execution of all assigned projects


• Ensure projects are completed on time and on budget


• Ensure all materials are delivered and recorded, including material ordering through various vendors


• Coordinate delivery timing for project needs


• Enter invoices to ensure timely vendor payments


• Ensure client satisfaction in alignment with company vision and beliefs, serving as the primary client interface throughout the project with timely communication and updates


• Facilitate weekly updates to keep clients and team informed


• Ensure all projects operate within contracted schedules, establishing a project timeline at the onset of work and providing timely updates on any delays


• Coordinate subcontractor work


• Ensure all projects are completed profitably through regular monitoring of project costs


• Provide timely feedback to field managers regarding cost concerns


• Provide timely feedback to the project sales representative and advise on change order needs

Revenue Generation

• Meet with clients to promote and sell project change orders


• Prepare and deliver basic project change order contracts


• Provide clients with information regarding other Glengate services


• Support interdepartmental sales staff when possible

Department Operations

• Participate in SOP development and annual reviews


• Provide timely feedback to supervisor regarding concerns or corrections needed


• Support safe and efficient adherence to company standards


• Participate in evaluations of new products and equipment


• Assist with implementation of new SOPs and support the deployment process

Employee Development

• Continue education and training through industry seminars and conferences


• Participate, as needed, in developmental training of new Renovation staff

Business Development

• Support the Department Manager with all business development initiatives


• Participate in industry seminars and association meetings


• Participate in growth planning strategies, providing input into growth planning opportunities and initiatives

Additional Responsibilities May Include

• Conduct pool inspections


• Conduct new pool client instructions


• Conduct new client PCAA sales

QUALIFICATIONS

Education

Minimum High School diploma; College Degree preferred

Experience

• Industry Experience: Ten years of experience in the pool industry preferred, including technical or management


• Project Management: Three years of experience effectively managing complex or multiple projects


• Sales: Three years direct project sales experience; pool industry experience preferred


• Customer Service: Five years working full time in customer service, with demonstrated ability to build positive relationships with clients, vendors, subcontractors, and employees

Professional Knowledge, Skills and Abilities

• Working knowledge of Microsoft Office Software, including Word, Excel, Outlook, PowerPoint, internet searches, and Aspire


• Ability to read, understand, and develop Aspire and Excel reports and spreadsheets


• Ability to read and understand accounting spreadsheets


• Ability to manage expenses related to labor, tools, and materials

Personal Skills and Aptitude

• Excellent written and verbal communication skills


• Ability to communicate and interact effectively with clients, vendors, employees, and management in a team environment


• Ability to resolve conflicts appropriately


• Ability to organize, prioritize, and allocate workload efficiently


• Ability to perform multiple tasks and meet deadlines while maintaining accuracy and quality

Physical Effort

• Work is performed in a hybrid office environment, with a routine field environment


• Requires sitting, standing, and walking for long periods of time, at times in harsh weather; candidate should be in good physical health


• Frequent driving to client properties, sometimes 100-200 miles per day


• Occasional lifting of 30-50 pound containers


• Operating a variety of office equipment such as telephones, copiers, fax machines, printers, and desk or file cabinet drawers