Pool & Lounge Guest Experience Lead

Caesars Entertainment; California (MO); On-site; USD 29,000 - 46,000; Full time

Job summary

Caesars Entertainment's Harrah’s and Caesars Republic Lake Tahoe seek a friendly Gym/Pool Attendant to maintain the High Dive Gym, Lounge and Pool areas, greet guests warmly, assist with lockers, towels and amenities, and speak knowledgeably about outdoor offerings and retail items.

You will check guests in, promote family‑style service, keep areas spotless, restock supplies, educate guests on gym usage, and escalate any safety issues, while upholding the highest standards of integrity and guest

Qualifications

• High School Diploma or equivalent preferred
• Previous Gym and Pool experience
• CPR training preferred
• Customer Service Skills with a very outgoing attitude
• Literate and fluent in English
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.

Responsibilities

• Greet and check guests into the Gym and High Dive Pool Area Club and always use the Family Style Service skills and giving personalized service.
• Maintains accurate knowledge of guest’s arrival and Departure while selling the necessary products
• Cleans general area, Gym and pool areas and refills supplies to ensure a clean, spotless environment and adequate provisions for our guests (Keeping all restrooms clean and neat and making sure the Gym always is clean and tidy)
• Assist guests as needed, including delivery amenities (towel, soaps, etc.) and various refreshments to provide convenient, courteous, personalized service.
• Educates and assists guests in the use of the Gym and Lounge areas and have knowledge of selling our outdoor offerings and all retail items.
• Calls Security if emergency arises.
• Always demonstrates a pleasant and enthusiastic demeanor
• Able to push/move towel carts weighing up to 100 pounds
• Ability to walk, stand
• Ability to occasionally lift to 60 pounds
• Ability to grasp, reach, bend, finger dexterity, hand-eye coordination
• Ability to hear and use visual inspection
• Ability to occasionally use a step stool
• Ability to occasionally tolerate extreme inside and outside temperatures
• Positions that have contact with the public require the ability to work in a noisy environment and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.

Skills

Customer service

Guest services

Communication

English fluency

Education

High school diploma

CPR certification

Job description

Caesars Entertainment's Harrah’s and Caesars Republic Lake Tahoe seek a friendly Gym/Pool Attendant to maintain the High Dive Gym, Lounge and Pool areas, greet guests warmly, assist with lockers, towels and amenities, and speak knowledgeably about outdoor offerings and retail items.

You will check guests in, promote family‑style service, keep areas spotless, restock supplies, educate guests on gym usage, and escalate any safety issues, while upholding the highest standards of integrity and guest