High Dive Pool and Lounge - Dual Rate Supervisor

Caesars Entertainment; Stateline (NV); On-site; USD 50,000 - 70,000; Full time

Job summary

Caesars Entertainment is seeking a qualified candidate to supervise daily operations at DIVE outlet. This role includes conducting meetings, managing schedules, and ensuring high standards of service and compliance with health laws.

The ideal candidate has a minimum of 4 years of related experience, with at least 2 years in a supervisory position, and possesses excellent customer service and communication skills.

Qualifications

• Minimum 4 years related experience with at least two years of supervisory experience.
• Excellent interpersonal customer service, communication, team building, and problem-solving skills.
• Ability to read and interpret documents such as safety rules and procedure manuals.

Responsibilities

• Supervises the daily operation of DIVE outlet per established policies and procedures.
• Conducts pre-shift meetings and manages daily staffing.
• Ensures proper training and development of subordinates.

Skills

Interpersonal customer service

Communication

Team building

Problem solving

Education

Equivalent combination of education and experience

Job description

Job Description

Are you ready to join a team that embraces a Fun culture, blazes the trail, and commits to delivering Family-Style Service at every turn? Do you want to embark on an extraordinary adventure that combines learning with fun? At Caesars Republic Lake Tahoe, we want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our team and bring your Fun spirit along with you!

Responsibilities

• Supervises the daily operation of DIVE outlet per established policies and procedures.
• Conducts pre-shift meetings, makes daily schedule adjustments and controls shift staffing levels to meet budgeted labor costs, supervises employees job performance (includes coaching and reinforcement).
• Ensures proper training, supervision, and development of subordinates.
• Monitors and controls physical and sanitary condition of assigned areas.
• Assists in the completion of corrective action under the guidance of the manager to achieve revenues, operating expenses, and guest survey ratings.
• Ensures proper usage and requisitioning of operating supplies within established guidelines.
• Maintains daily employee attendance and work records.
• Inspects food service facilities to ensure compliance with state and local health laws and internal regulations.
• Works closely with employees and guests to correct concerns and issues regarding quality and services of DIVE outlet.
• Performs other duties as assigned.
• Spends time interviewing, training, and developing employees.
• Recommends wage increases and promotions.
• Provides for safety and security.
• Handles employees' and guest complaints or grievances.
• Recommends disciplinary action or disciplines employees.
• Monitors legal compliance with federal, state, and gaming laws.

Qualifications

• Minimum 4 years related experience and/or equivalent combination of education and experience with at least two years of supervisory experience.
• Excellent interpersonal customer service, communication, team building and problem‑solving skills are required.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to speaking effectively before groups of customers or employees of organization.
• Skill in solving practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Skill in solving a variety of instructions furnished in written, oral, diagram or schedule form.

Additional Requirements

• Physically mobile with reasonable accommodations.
• Must be able to lift and carry upwards to 50 pounds.
• Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.
• Manual dexterity and coordination to operate office equipment, including 10 key adding machines, personal computers, fax machines, and photo copiers.
• Must be able to read, write, speak, and understand English.
• Operate in mentally and physically stressful situations.
• Respond to visual and aural cues.
• The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. At Caesars Republic Lake Tahoe reserves the right to make changes to this job description whenever necessary.