Pool Host/Hostess - VIP Seating & Guest Experience

Starwood; Austin (TX); On-site; USD 16,531 - 24,796; Part time

Job summary

1 Hotels Austin is seeking a friendly Pool Host/Hostess to warmly welcome guests, guide seating, manage reservations, and support servers in a fast-paced poolside setting.

You will work with the hospitality team to ensure smooth guest flow, handle VIP arrivals professionally, and uphold Starwood's standards of service, cleanliness, and safety while standing for extended periods and adapting to weekend shifts.

Qualifications

• Previous host/hostess experience preferred in hospitality.
• Strong communication and guest service skills.
• Excellent organizational skills and multitasking.
• Proficiency in written and spoken English.

Responsibilities

• Welcome guests and escort to poolside seating.
• Manage reservations, waitlists, and seating.
• Coordinate with service teams for smooth operations.
• Greet VIP guests professionally and handle special requests.
• Maintain a neat host stand and answer inquiries.

Skills

Host experience

Guest service

Communication

Organization

English proficiency

Job description

1 Hotels Austin is seeking a friendly Pool Host/Hostess to warmly welcome guests, guide seating, manage reservations, and support servers in a fast-paced poolside setting.

You will work with the hospitality team to ensure smooth guest flow, handle VIP arrivals professionally, and uphold Starwood's standards of service, cleanliness, and safety while standing for extended periods and adapting to weekend shifts.