Pool Grill Server

San Antonio Country Club; San Antonio (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

San Antonio Country Club is seeking staff to enhance the pool facilities' service quality. This role requires punctuality, professional appearance, and the ability to interface with members and guests to maintain high standards.

The team member will follow all policies, coordinate with supervisors for opening/closing duties, and support other departments during large events and holidays. A strong customer service background and ability to multitask are essential.

Qualifications

• Must have strong customer service mindset.
• Must be courteous, professional and outgoing.
• Must be organized and able to handle multiple tasks at once.
• Must maintain composure during busy periods.

Responsibilities

• Ensure punctuality and report in full uniform.
• Maintain personal hygiene and professional appearance.
• Engage with members and guests to deliver high-quality service.
• Coordinate with supervisors for opening/closing duties and sections.
• Provide the best service possible to all members/guests and follow policies.
• Assist with banquet functions as needed and be flexible to work holidays and long hours.

Skills

Customer service

Courteous & professional

Organized

multitasking

Composure under pressure

Job description

Qualifications Desired

Should enjoy serving individuals. Must be courteous, professional, and outgoing. Should have a good knowledge of customer service. Must be organized and capable of handling multiple tasks at one time. Must maintain composure during busy periods. Must be able to lift a minimum of 25 lbs.

Role Description

To enhance quality service at the pool facilities. Responsible for the execution and completion of duty assignments. Maintain a professional and business profile while acting as a SACC representative. High visibility during hours of operation. Close communication between membership, peers, supervisor, and manager. Interaction with the membership as necessary to maintain the high-quality standards of the San Antonio Country Club.

Duties and Responsibilities

• Responsible for punctuality when reporting to work, and clocking in only after being in full uniform.
• Responsible for personal hygiene, grooming, clean uniform, and professional appearance.
• Seek out the supervisor and let them know that you are present.
• Check with your supervisor/manager for any applicable opening duties and verify the assigned duty section.
• Check the menus/specials (and recipe composition).
• Provide the best service possible to all members/guests.
• Follow all policies/procedures.
• Coordinate with the supervisor/manager regarding breakdown (i.e., closing), clearing, and cleaning the areas.
• Responsible for checking assignments (i.e., banquet functions), correctness, and exact accomplishment of tasks.
• To perform all other duties as directed by the supervisor or Club manager.
• Must be able to work holidays and long hours if needed
• Required to work in other departments as needed (large functions and holidays)