Server- Northwoods

Fish City Grill; San Antonio (TX); On-site; USD 24,000 - 30,000; Full time

Job summary

Fish City Grill at FCG Northwoods in San Antonio, TX is seeking a Server to deliver hospitality and a memorable dining experience. You will engage customers, take accurate orders, and collaborate with team members to keep the dining room clean and welcoming.

You will need to interact professionally, handle multiple tasks in a fast-paced environment, and follow all policies. This role emphasizes energy, service, and a positive attitude to ensure guest satisfaction.

Qualifications

• High school degree or GED preferred.
• Eighteen years of age or older.
• Good reading, writing, mathematical and communication skills.
• Able to interact professionally with Customers and Team Members.
• Able to handle multiple tasks in a fast-paced environment.
• Good judgment and decision making abilities.

Responsibilities

• Provide excellent hospitality and service in a fun, clean atmosphere.
• Live by a servant leadership philosophy to serve others first.
• Understand and comply with all company policies and laws.
• Maintain energy, enthusiasm, and pride throughout the shift.
• Deliver accurate orders using the POS with a sense of urgency.
• Maintain a clean and organized dining room and sections.

Skills

High school degree

Age 18+

Strong communication

Multitasking

Good judgment

Education

High school diploma or GED

Job description

Job Details

Job Location: FCG Northwoods - San Antonio, TX 78232. Job Category: Server.

Job Overview

Responsible for providing excellent hospitality, awesome service, craveable food and/or beverage in a fun, clean atmosphere to the Customer according to the standards and expectations.

Primary Responsibilities

• Live by a servant leadership philosophy to always serve others first.
• Understand, and comply with: All Company policies, procedures, and operating standards. All federal/state/local laws and ordinances.
• Maintain energy, enthusiasm, passion and P.R.I.D.E. throughout the shift.
• Provide every Customer with an awesome first, next and last great experience.
• Always have a “do whatever it takes” personality.
• Smile and welcome all Customers you encounter.
• Hold doors open for Customers.
• Pull out chairs for female Customers.
• Engage Customers in conversation throughout their experience (when appropriate).
• Accommodate and meet special needs of Customers (senior citizens, large parties, business meetings, etc.).
• Utilize genuine salesmanship techniques during Customer interactions.
• Possess an extensive knowledge of all food, seafood, chalkboard specials and beverage selections, including a deep understanding of the appropriate questions to ask when a Customer orders a particular food or beverage item.
• Place accurate orders using the POS.
• Deliver food/beverages to Customers with a sense of urgency, delivering hot food hot, cold food cold; pre-bus as needed.
• Manage a section of tables during each shift as though it were your own business.
• Maintain a clean and organized section, service station, and dining room.
• Adhere to responsible beverage service requirements.
• Adhere to cash handling policies.
• Perform secondary responsibilities.
• Assist Busser by clearing and/or wiping tables.
• If you are not serving someone, serve someone who is.
• Assist Bartenders by stocking glassware, ice, garnishes, etc.
• Complete assigned opening, ongoing, and closing sidework.
• Maintain a safe, sanitary, and secure environment at all times.
• Notify a Manager of all Customer complaints.
• Remain calm at all times.
• Perform any other tasks or duties as assigned by a Manager.

Required Skills

• High school degree or GED preferred.
• Eighteen years of age or older.
• Good reading, writing, mathematical and communication skills.
• Able to interact professionally with other Customers and Team Members.
• Able to handle multiple tasks in a fast-paced environment.
• Good judgment and decision making abilities.

Physical Requirements

• Must be able to spend 100% of working time standing, walking, and reaching.
• Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position.
• Maintaining body equilibrium to prevent falling while walking, standing or crouching in narrow, slippery, or erratically moving surfaces.
• Climbing and ascending or descending ladders, stairs, and ramps.
• Must be able to carry loads greater than 50 pounds frequently.
• Must be able to communicate clearly with our Customer in the primary language of the restaurant.
• Hearing sounds at normal speaking levels with or without correction.
• Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus.