Pool Concierge – Luxury Resort Attendant (Full-Time)

Wequassett; Harwich (MA); On-site; USD 18,000 - 26,000; Full time

Job summary

Wequassett in Harwich, MA is seeking a pool attendant to greet guests and maintain Forbes Five-Star standards by the pool and recreation areas.

You will escort guests, arrange towels, serve light snacks, and manage pool cabana reservations, ensuring a warm, guest-centric experience. Physical stamina is required.

Previous luxury hospitality experience is preferred; comprehensive training will be provided, with a team-first attitude and professional demeanor.

Qualifications

• Previous experience in a luxury resort or hospitality environment preferred.
• Genuine enjoyment of social interaction and guest-facing service.
• Strong attention to detail with a commitment to maintaining high standards.
• Ability to lift up to 50 pounds on a regular basis.
• Positive attitude, professional demeanor, and a team-first mindset.
• Comprehensive training will be provided.

Responsibilities

• Greet guests at the pool in a warm and friendly manner, creating an immediate sense of welcome.
• Escort guests to lounge chairs and arrange towels to ensure comfort from the moment they arrive.
• Serve light snacks poolside with attentiveness and a gracious demeanor.
• Provide amenities to guests including sunscreen, water, and additional towels upon request.
• Manage reservations for pool cabanas, ensuring an organized and seamless experience.
• Anticipate guest needs and respond proactively before requests are made.
• Engage beach and pool-side activities with resort’s younger guests, creating a fun and family-friendly atmosphere.
• Assist with special events including dive-in movie nights, theme parties, and seasonal programming.
• Ensure all pool and recreation areas are maintained to pristine Forbes Five-Star standards at all times.

Skills

Guest interaction

Attention to detail

Team player

Positive attitude

Professional demeanor

Physical stamina

Job description

Wequassett in Harwich, MA is seeking a pool attendant to greet guests and maintain Forbes Five-Star standards by the pool and recreation areas.

You will escort guests, arrange towels, serve light snacks, and manage pool cabana reservations, ensuring a warm, guest-centric experience. Physical stamina is required.

Previous luxury hospitality experience is preferred; comprehensive training will be provided, with a team-first attitude and professional demeanor.