Pool & Beach Server

Dart; Kentucky; Presencial; USD 11 000 - 19 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Gratuities

Resumo da oferta

Palm Heights in Grand Cayman seeks an experienced Pool & Beach Server to provide exceptional food and beverage service across the beach, pool, and cabana areas. You will welcome guests warmly, know the menus, and guide selections to ensure memorable experiences.

Ideal candidates have at least 3 years of luxury hospitality F&B experience, strong guest-service skills, and a professional appearance. This full-time role offers gratuities under local law and a dynamic outdoor work environment.

Qualificações

• Minimum 3 years of F&B experience in luxury hospitality settings.
• Strong knowledge of food & beverage items and pairings.
• Excellent communication and guest service skills.
• Professional presentation and guest-focused demeanor.

Responsabilidades

• Deliver F&B service across beach, pool, and cabana areas with personalized guest experiences.
• Engage guests warmly and build relationships, recognizing returning guests.
• Know menus, specials, and beverages; guide guests and upsell appropriately.
• Take orders accurately, manage checks, and process transactions via POS.
• Maintain cleanliness and service area readiness; assist with opening/closing duties.
• Collaborate with culinary/bar/resort teams to ensure seamless guest experiences.
• Uphold standards of professionalism and responsible alcohol service.

Conhecimentos

Customer service

Guest relations

Communication

Teamwork

Ferramentas

POS system

Descrição da oferta de emprego

We are now accepting applications for the following position:

POOL & BEACH SERVER

Palm Heights is seeking an experienced and guest-focused Pool & Beach Server to deliver exceptional food and beverage service in our beach, pool, and cabana areas. This role is ideal for someone who is passionate about luxury hospitality, thrives in a fast-paced outdoor environment, and enjoys creating memorable guest experiences.

Key Responsibilities:

• Deliver exceptional food and beverage service across the beach, pool, and cabana areas while creating personalized and memorable guest experiences.
• Welcome and engage guests in a warm, professional manner, building genuine relationships and recognizing returning guests whenever possible.
• Maintain comprehensive knowledge of menus, daily specials, and beverage offerings to confidently guide guests and provide recommendations.
• Accurately take orders, manage guest checks, and process transactions using the POS system.
• Serve food and beverages with attention to detail, ensuring presentation and service standards are consistently met.
• Monitor guest satisfaction throughout the dining experience and promptly resolve concerns or elevate issues when appropriate.
• Complete opening and closing duties, including the setup, breakdown, stocking, and preparation of service areas.
• Maintain cleanliness, organization, and readiness of all guest-facing and service areas.
• Work collaboratively with culinary, bar, and resort teams to deliver seamless guest experiences.
• Uphold Palm Heights' standards of professionalism, presentation, and responsible alcohol service at all times.

Qualifications:

• Minimum 3 years of Food & Beverage experience within a luxury hotel, resort, beach club, or upscale dining environment.
• Strong food and beverage knowledge, including the ability to confidently recommend menu items and beverage pairings.
• Excellent communication, interpersonal, and problem-solving skills, with the ability to thrive in a fast-paced environment.
• Understanding of luxury hospitality standards and a commitment to delivering exceptional guest experiences.
• Professional presentation, strong attention to detail, a team oriented mindset, and guest-focused demeanor.
• Ability to stand for extended periods and work efficiently in indoor and outdoor environments.
• Flexible availability, including weekends, evenings, and public holidays.

Hourly Range: US$8.00 - US$14.00+ gratuities

Benefits: In accordance with Cayman Islands law

Location: Grand Cayman

Employment Type: Full-Time