Pool & Beach Concierge: Guest Experience Pro

Grandbeachhotelsurfside; Surfside (FL); On-site; USD 18,000 - 24,000; Full time

Job summary

Grandbeachhotelsurfside in Surfside, FL is seeking a pool concierge dedicated to helping guests enjoy a safe, memorable visit. You will promote a fun atmosphere, provide information on recreation activities, and assist with towel services and general poolarea upkeep.

You will monitor pool area, report hazards, and respond to emergencies per procedures. The role requires physical activity, good communication, and professionalism to ensure guest satisfaction.

Qualifications

• Customer-focused hospitality professionalism.
• Ability to stand and perform physical tasks.
• Excellent communication and teamwork.

Responsibilities

• Observe pool area and assist guests with information and towels.
• Maintain pool and seating areas, including towels and table/station setup.
• Monitor safety hazards and report to supervisor; respond to emergencies per procedures.
• Assist servers and guests, restock supplies and keep areas clean.

Skills

Service Orientation

Active Listening

Social Perceptiveness

Speaking

Coordination

Job description

Grandbeachhotelsurfside in Surfside, FL is seeking a pool concierge dedicated to helping guests enjoy a safe, memorable visit. You will promote a fun atmosphere, provide information on recreation activities, and assist with towel services and general poolarea upkeep.

You will monitor pool area, report hazards, and respond to emergencies per procedures. The role requires physical activity, good communication, and professionalism to ensure guest satisfaction.