Pool & Beach Attendant

Hospitaliti; Kentucky; On-site; USD 17,000 - 25,000; Full time

Job summary

Grand Hyatt Grand Cayman Resort & Spa is seeking a Pool & Beach Attendant to deliver outstanding guest experiences at pool, beach and recreation areas. Responsibilities include setup of towels and loungers, assisting guests, maintaining clean, safe environments, and promoting resort activities with professional service.

The role requires the ability to work outdoors in tropical conditions, a courteous communication style, and flexibility to work evenings, weekends and holidays.

Qualifications

• 1 year experience at a luxury resort preferred.
• Able to work outdoors in tropical climate conditions.
• Excellent verbal and written communication.
• Able to multitask and manage time efficiently.
• High School Diploma preferred.

Responsibilities

• Monitor guest experience and ensure service excellence.
• Create an outstanding pool & beach environment and promote resort activities.
• Set up towels, lounge chairs and amenities for guests daily.
• Escort guests to chaise lounges and maintain guest comfort.
• Walk areas to clear towels, service ware and trash as needed.
• Maintain a pristine pool and beach area following daily checklists.

Skills

Customer service

Verbal communication

Attention to detail

Time management

Education

High School Diploma

Job description

Grand Hyatt Grand Cayman Resort & Spa is hiring through Hosco in George Town.

Job Summary

The Pool & Beach Attendant will deliver exceptional guest experiences at pool, beach, and recreation areas by anticipating needs, maintaining pristine environments, ensuring safety, and promoting resort activities with professionalism, efficiency, and outstanding customer service.

Job Duties & Functions

• Actively monitor the guest experience through ongoing, in-person interactions, ensuring service excellence and anticipating guest needs.
• Create an outstanding experience at the pool/ beach and other recreation facilities.
• Set up towels, lounge chairs, and amenities daily to ensure a welcoming environment.
• Escort guests to their designated chaise lounge, whilst ensuring guest comfort.
• Walk all assigned areas throughout each shift to remove used towels, service trays, and glassware; empty trash receptacles as needed.
• Maintain a pristine Pool & Beach environment at all times, following daily cleaning and maintenance checklists as directed by department leadership.
• Relocate lounge furniture to and from storage areas in accordance with daily operational requirements.
• Adhere to all resort safety protocols, including equipment handling, guest interaction procedures, and emergency response measures.
• Promptly report any safety concerns or protocol deviations to Loss Prevention and management teams.
• Attend regular property and departmental meetings to stay informed and aligned with resort programming and operational goals.
• Proactively communicate current and upcoming recreational programming and events to guests and ensure seamless execution.
• Performs other duties and attends meetings, as assigned by hotel/department leadership.

Education And Experience

• 1 year experience at a luxury resort/ hotel in similar operation is preferred.
• Ability to perform duties while exposed to varying outdoor conditions typical of a tropical climate, including prolonged sun, humidity, and heat.
• Skillful in verbal and written communication, with phenomenal customer service and attention to detail.
• Is effective in prioritizing work; consistently manages time and processes to create maximum efficiency with minimum disruption
• High School Diploma is preferred.
• Ability to lift and move up to 50 pounds Flexible schedule, able to work evenings, weekends and holidays.
• Must be able to stand for prolonged periods of time during shift
• Source: Hospitality OnlineExperience in the hospitality industry is preferred.

Please see the full vacancy for the benefits offered by Grand Hyatt Grand Cayman Resort & Spa.