Minibar Attendant

Hospitaliti; Kentucky; Presencial; USD 25.000 - 42.000; Jornada completa

Descripción de la vacante

Grand Hyatt Grand Cayman Resort & Spa is seeking a Minibar Attendant to ensure guest rooms are fully stocked, accurately inventoried, and maintained to luxury standards.

You will restock, manage inventory, and process charges via POS, while upholding Forbes/AAA service guidelines and delivering exceptional in-room experiences for our guests.

Formación

• At least 1 year of minibar experience in a luxury hotel.
• Knowledge of inventory control and posting charges.
• Understanding of Forbes Travel Guide, AAA Five Diamond, LQA or equivalent standards preferred.
• Fluent in English; additional languages are a plus.

Responsabilidades

• Restock, rotate minibar items and maintain inventory in guest rooms.
• Record charges and ensure accurate postings via the POS system.
• Ensure minibar products are fresh, displayed neatly, and meet brand standards.
• Respond promptly to guest requests for additional minibar items or special orders.
• Follow safety, sanitation and hygiene procedures per local regulations.

Conocimientos

Attention to detail

Communication skills

Multitasking

POS knowledge

English proficiency

Herramientas

POS system

Inventory software

Descripción del empleo

Grand Hyatt Grand Cayman Resort & Spa is hiring through Hosco in George Town. Join our world class luxury resort and spa in the stunning Cayman Islands, where every Grand Hyatt is a destination in itself, offering exceptional dining, elegant event spaces, and a refined guest experience.Job SummaryAs a Minibar Attendant, you will be responsible for ensuring all guest rooms are fully stocked, accurately inventoried, and maintained to the highest luxury standards. Your attention to detail, efficiency, and commitment to service will help create a seamless and elevated in-room experience for every guest.

Job Duties & Functions

• Accurately check, restock, and rotate minibar items in all assigned guest rooms.
• Maintain precise inventory records and ensure correct posting of charges to guest accounts via the POS system.
• Ensure all minibar products are fresh, presented neatly, and meet brand quality standards.
• Remove expired, damaged, or opened products and report any discrepancies.
• Respond promptly to guest requests for additional minibar items or special orders.
• Ensure minibar areas and equipment are clean, functional, and in proper working order.
• Maintain organized storage areas for minibar stock, following proper handling and safety procedures.
• Report low stock levels and assist in placing orders to maintain consistent supply.
• Conduct regular inventory counts in line with hotel policy and reconcile with sales data.
• Communicate effectively with housekeeping, room service, and front office teams to ensure guest satisfaction.
• Handle guest inquiries and feedback in a professional and service-oriented manner.
• Follow all safety, sanitation, and hygiene procedures in accordance with local regulations and hotel standards.
• Attend all required training sessions and follow Forbes/AAA service guidelines.
• Undertake additional duties and responsibilities as directed by management.
• Support fellow colleagues with flexibility and a team-first mindset.
• Perform other duties and attend meetings as assigned by hotel/department leadership.

Education & Experience

• Minimum 1 Year experience as a Minibar attendant in a luxury hotel environment or similar guest service role.
• Knowledge of minibar operations, inventory control, or retail merchandising is an advantage.
• Understanding of Forbes Travel Guide, AAA Five Diamond, LQA, or equivalent service standards preferred.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to use POS systems and accurately handle postings.
• Food Handler and Alcohol Awareness certifications (as applicable).
• Ability to multitask in a fast-paced environment while maintaining accuracy.
• Ability to read, write, and converse in English; additional languages are a plus.
• Flexible schedule, including availability on evenings, weekends, and holidays.

Source

Hospitality Online Experience in the hospitality industry is preferred. Please see the full vacancy for the benefits offered by Grand Hyatt Grand Cayman Resort & Spa.