Job Description
Seeking an enthusiastic and personable Pool Bartender to provide outstanding service to our poolside guests. The ideal candidate is attentive, proactive, and skilled in delivering a memorable guest experience in a fast-paced outdoor setting.
- Positions include bartender, server, attendant, barback and food runner
- Offer professional, friendly and engaging service
- Assist guests regarding menu items in an informative and helpful way
- Maintain overall cleanliness of the pool deck and inventory of guest amenities
- Shifts include weekdays, weekends, and holidays
- Follow restaurant and pool deck policies, procedures and service standards
- Have full knowledge of beverage lists, promotions, menu items, contents, and preparation methods
- Follow all safety and sanitation policies when handling food and beverages
- Adhere to payment and cash handling procedures
- May have to assist other outlets and other F&B departments as needed
- Maintain complete knowledge of and comply with all departmental policies/service
- Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations at all times.
- Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately.
- Resolve guest complaints, ensuring guest satisfaction.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
- Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections available through In Room Dining.
- Maintain knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.
Qualifications:
Qualifications
- High school graduate or equivalent vocational training certificate
- Previous experience in food service industry an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Previous point of sale system experience an asset
- Food handler & TABC certifications required
- Certification in CPR an asset
- Ability to work well under pressure in a fast paced environment
- Ability to multi task and work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Additional Information
What’s in it for you:
- Paid time off
- Medical, Dental and Vision Insurance, 401K
- Complimentary Shift Meal
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academy designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
- Career development opportunities with national and international promotion opportunities
- Eligible performance based bonus