Pool Bartender - Cloud Bar

Omni Austin Hotel Downtown; Austin (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic and exciting work environment at a luxury hotel in the heart of downtown Austin. This position offers the opportunity to serve guests at the Cloud Bar, providing friendly and prompt service while ensuring a memorable experience. The hotel prides itself on exceptional service and a culture of respect and empowerment. With comprehensive benefits, including medical coverage, tuition reimbursement, and exclusive travel discounts, this role is perfect for motivated individuals with a passion for hospitality. If you thrive in a vibrant atmosphere and enjoy serving others, this could be your ideal opportunity.

Benefits

Free Downtown Parking

Daily Complimentary Hot Meals

Medical, Dental, Vision

401(K) Match

Tuition Reimbursement

Paid Time Off

Employee Assistance Program

Flexible Spending Account

Exclusive Travel Discounts

Leadership Development Programs

Qualifications

• Strong communication and guest service skills are essential for this role.
• Attention to detail is crucial for ensuring excellent service.

Responsibilities

• Deliver prompt and courteous service to guests at the Cloud Bar.
• Monitor alcohol intake and adhere to liquor liability laws.

Skills

Communication Skills

Guest Service Skills

Attention to Detail

Education

Food Handlers Certification

TABC Certification

Job description

Location

Austin Hotel Downtown

Located in the Live Music Capital of the World, the Omni Austin Hotel Downtown is a walking distance from the 6th Street Entertainment District. Omni is a magnificently appointed luxury hotel with the heart of the thriving downtown business center at your doorstep; you’ll be just steps away from the Austin Convention Center and the Texas State Capitol.

Omni Austin Hotel Downtown’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Austin Hotel Downtown’s commitment to serve our associates and nurture their growth has led to the company’s highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Austin Hotel Downtown may be your perfect match.

Job Description

This position delivers prompt, friendly, courteous service to guests ensuring all orders are done accurately and in a timely manner. This position works shifts in our Cloud Bar rooftop pool bar.

Omni Benefits Include

• Free Downtown Parking in our Underground Garage
• Associate Cafeteria with Daily Complimentary Hot Meals
• Medical, Dental, Vision, Employee Assistance Program, Telemedicine, and Short Term & Long Term Disability.
• 401(K) Match, Pre-Tax Health Savings Account, and Flexible Spending Amount
• Exclusive Omni Associate Travel Discounts on Hotel Rooms, Food & Beverage and more!
• Unique Perks include Tuition Reimbursement, Adoption Services Aid, Pet Insurance, Legal Services, Paid Time Off and Friends & Family Discounts
• Development Opportunities including Discounted E-Cornell Courses, Leadership Development Programs, Diversity & Inclusion Programs, Omni Support Center Internal Reward Program, and Work/Life Balance

Responsibilities

• Serve properly mixed and proportioned drinks, in a timely manner, to guests and servers.
• Have excellent working knowledge of liquors, beers and wines.
• Upsell and suggestive sell of both food and beverage to guests.
• Requisition and restock bar with all essential products and equipment.
• Monitor environment in room (temperature, lighting, music, televisions).
• Observe and adhere to all liquor liability laws.
• Check identification of guests ensuring alcohol is served only to those patrons of legal drinking age.
• Monitor the intake of alcohol of guests, prohibiting sale of alcohol to those who are intoxicated.
• Serve guests table side in lounge and/or restaurant as needed.
• Communicate with guests and respond to feedback in a positive manner, resolving any service issues.

Qualifications

• Excellent communication & guest service skills
• Must have a strong attention to detail.
• Available to work a flexible shift, including weekends and holidays.
• Must have or be able to obtain Food Handlers and TABC certification.
• Perform any and all other duties assigned and/or required by management.
• Must be able to lift, pull, push 50lbs+.
• Must be able to walk, stand up to 10+ hours shift. Working Conditions: exposure to weather conditions, hazardous chemicals, and exposure to all food and beverage options.