The primary role of the Pool Bartender at The Charleston Place is to be responsible for selling, preparing, and serving mixed beverages, wine and food. Duties include preparing and serving beverages, overseeing bar maintenance, making menu suggestions, delivering food and drinks, describing the dishes to guests, recommending wine selections, monitoring guest satisfaction, and managing inventory.
Responsibilities
- Duties include preparing and serving beverages, overseeing bar maintenance, making menu suggestions, delivering food and drinks, describing the dishes to guests, recommending wine selections, monitoring guest satisfaction, and managing inventory.
- Oversees and assists the entire front of house team with all elements of service.
- Takes ownership of the bar, knowing the names and preferences of guests and VIPs, greeting, seating, running, bussing, re‑setting, etc.
- Describes dinner features as needed, including menu changes and daily additions.
- Conducts continuous training with the service team regarding the spirit and cocktail list and provides complete training for all new hires.
- Prepare alcoholic and non‑alcoholic beverages accurately according to the restaurant’s recipes and guest requests.
- Prepare drinks for the serving staff to bring to tables.
- Engage with guests to take orders, answer questions, and make recommendations on cocktails, wines, and beers.
- Understand the order taken by the server and any changes in the menu, dietary restrictions, food allergies, etc.
- Maintain a clean, safe environment at all times in the bar (front bar, back bar, well, floor).
- Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements.
- Observe guests to identify signs of intoxication and refuse further service when appropriate, following the establishment’s policies.
Required Skills & Abilities
- Excellent communication skills, both verbal and written; speak, read, write and understand the primary language(s) used in communication with guests, suppliers, and colleagues.
- Basic computer skills and complete knowledge of the POS system.
- Knowledge of appropriate table settings and service ware.
- Ability to describe all menu items, prices, and methods of preparation, and to use suggestive selling techniques to encourage guests to choose house specialties.
- Complete knowledge of products and specifications outlined in the dinner menu.
- Minimum age to serve alcohol.
Education and Experience
- High school diploma or equivalent.
- Prior hospitality and/or food & beverage experience preferred.
Physical Requirements
- Must be able to lift equipment, supplies, etc. of at least 30 lbs on a regular basis.
- Must stand and exert well‑paced mobility for 8 hours in length.
- Talking, hearing, and vision occur continuously during the process of communicating with guests, supervisors, and subordinates.
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Equal Employment Opportunity Statement
BHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E‑Verify.