Pool Attendant - Regent Santa Monica Beach

InterContinental Hotels Group; California, Santa Monica (MO, CA); On-site; USD 80,000 - 100,000; Full time

Job summary

Join a prestigious hotel as a Pool Attendant where you will embody luxury service standards. Your role involves serving guests, maintaining a pristine environment, and collaborating with a dedicated team to ensure an exceptional experience by the poolside. This is an opportunity to work in a vibrant setting, engaging with guests and making their stay memorable. If you have a passion for hospitality and enjoy working in a dynamic environment, this position is perfect for you. Embrace the chance to be part of a renowned hotel brand that values teamwork and excellence in service.

Qualifications

• 1+ year experience in food and beverage operations, luxury hotels or fine dining preferred.
• Good communication skills, both verbal and written, are essential.

Responsibilities

• Serve beverages and take orders while maintaining cleanliness around the pool.
• Assist guests with seating and ensure responsive, professional service.
• Communicate effectively with team members to meet guest needs.

Skills

Customer Service

Communication Skills

Team Collaboration

Education

High School Diploma or Equivalent

Job description

Pool Attendant - Regent Santa Monica Beach

Regent Santa Monica Beach, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks.

Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center.

Job Summary:

As a Pool Attendant, you uphold Regents' luxury standards by serving beverages, taking orders, and explaining menu items. You support servers, bartenders, and the kitchen team with restocking and order accuracy. Additionally, you maintain cleanliness and organization around the pool, greet and seat guests, and assist with guest requests such as moving loungers and umbrellas. Your role requires professionalism, clear communication, and a strong commitment to customer service and team collaboration.

Reporting to the Pool Manager, every day is different, but you’ll mostly:

• Promote the Regent’s service philosophy and style through our people attributes.
• Understand and perform job duties to the expectations of Regent Santa Monica Beach.
• Perform all side work applicable to assigned station.
• Participate in Pre-Shift meetings and learn new menu items.
• Welcome all guests and ensure they receive responsive, professional and gracious service.
• Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have.
• Liaise with server and pool hosts to always ensure communication about wants and needs of guests.
• Verify guests, check them into loungers or cabanas and assist guests to their seats.
• Assist guests with umbrella and chaise lounge location move requests.
• Maintain a clean, safe environment at all times.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant employees and guests.

What we need from you:

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must have at least 1 year experience in a food and beverage operation, luxury hotel and or fine dining experience a plus.
• Requires good communication skills, both verbal and written.
• Flexible schedule, able to work evenings, weekends, and holidays.

What you can expect from us:

The hourly pay rate for this role is $24.24 to $30.30. This rate is only applicable for jobs to be performed at Regent Santa Monica Beach. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future.

Join us and you’ll become part of the global IHG family – and like all families, all our individual colleagues share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives.

IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.

Who we are

Guests have made grand entrances through the doors of Regent Hotels & Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational.