Pool Attendant

PERG online; Virginia, Northern (MN, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

The Omni Homestead is seeking a Pool Attendant to deliver exceptional guest service at the Außen pool area. You will greet guests, assist with towels and linens, and help maintain a clean and safe environment under outdoor conditions.

Responsibilities include following opening/closing checklists, communicating resort events, checking chemical levels, and supporting F&B service as needed. This role requires physical activity outdoors year-round.

Qualifications

• Customer service oriented and guest-focused.
• Able to lift, push, and pull 25 lbs.
• Able to stand and walk most of an 8-hour shift.
• Comfortable working in outdoor elements.
• Able to bend to pick up items and fold linens.

Responsibilities

• Greet and serve guests, assist with towels and linens.
• Maintain clean, safe pool area and locker rooms.
• Follow opening/closing checklists and daily operations.
• Communicate resort events and hours to guests.
• Check chemical levels and report issues.
• Assist servers with bussing tables and F&B area.
• Spot clean pools as needed.

Skills

Customer Service Focused

Teamwork

Tools

Pool cleaning tools

Job description

Overview:

The Homestead Allegheny Springs Pool Attendant role is dedicated to providing quality service that exceeds Guest and Member expectations work to create guests for life, by proactively embracing The Omni Homestead service standards, adhering to safety regulations and gaining the knowledge to assist guests with any and all needs.

Essential Functions:

• Know and adhere to the Omni Appearance Standards
• Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and employee partners, damage to our property or the property of others.
• Know the correct action to take in the event of an emergency, and demonstrate this knowledge by acting appropriately in the event of an emergency.
• Know and share information about the resort and activities, demonstrate this knowledge by accurately communicating daily events, hours of operation and resort/activity information to our guests and employee partners
• Maintains a clean, aesthetically desirable, and safe environment which meets the Omni Standards of Operations.
• Responsible for maintaining checklist/schedule for open/close procedures and daily operations.
• Performs facility tasks such as greeting and serving each guest, laundry, picking used towels and stocking towel distribution area, maintains deck and locker room cleanliness, assist servers with busing tables and cleaning F&B area.
• Spot clean pools with skimmers and brushes as needed.
• Ability to check chemical levels and report issues to the supervisor/manager as they arise.
• Makes supervisor and/or manager aware of any items that need to be ordered.
• Maintains cleanliness of work area.
• And any other task as assigned by management

Tools and Equipment:

• Broom, mop, cleaning supplies, washer/dryer, pool cleaning tools

Working Environment:

• Exterior of hotel with exposure to weather conditions.

Qualifications:

• Customer Service Focused
• Ability to lift, push, and pull 25 lbs.
• Ability to stand and walk majority of 8 hour average shift
• Ability to bend as needed to pick up trash and towels and fold linens as required for the majority of the shift
• Comfortable working in the outdoor elements during both hot and cold temperatures