Pool Attendant

Omni Hotels & Resorts; Hot Springs (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

Omni Hotels & Resorts is seeking a Pool Attendant at the Homestead in Virginia to provide high-quality service to guests. The role involves maintaining a clean and safe environment, greeting guests, and performing facility tasks related to pool hygiene and safety.

The ideal candidate should be customer service oriented, able to lift 25 lbs, and comfortable working outdoors in various weather conditions. Join us to create unforgettable experiences for our guests!

Qualifications

• Customer service focus is necessary for this role.
• Ability to lift and carry 25 lbs is required.
• Standing and walking for the majority of an 8-hour shift is essential.
• Comfortable working outdoors in varying weather conditions.

Responsibilities

• Greet and serve each guest at the pool area.
• Perform facility tasks including cleaning and stocking.
• Check chemical levels in pools and report issues.
• Maintain cleanliness of the work area and equipment.

Skills

Customer Service Focused

Ability to lift, push, and pull 25 lbs

Ability to stand and walk for 8 hours

Comfortable working in outdoor elements

Tools

Cleaning supplies

Pool cleaning tools

Job description

Overview

The Homestead Allegheny Springs Pool Attendant role is dedicated to providing quality service that exceeds Guest and Member expectations, working to create guests for life by proactively embracing the Omni Service Standards, adhering to safety regulations, and gaining the knowledge to assist guests with any and all needs.

Essential Functions

• Know and adhere to the Omni Appearance Standards.
• Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and employee partners, damage to our property or the property of others.
• Know the correct action to take in the event of an emergency and demonstrate this knowledge by acting appropriately.
• Know and share information about the resort and activities, accurately communicating daily events, hours of operation, and resort/activity information to guests and employee partners.
• Maintain a clean, aesthetically desirable, and safe environment that meets Omni Standards of Operations.
• Maintain checklist/schedule for open/close procedures and daily operations.
• Perform facility tasks such as greeting and serving each guest, laundry, picking used towels, stocking the towel distribution area, maintaining deck and locker room cleanliness, and assisting servers with bussing tables and cleaning the F&B area.
• Spot‑clean pools with skimmers and brushes as needed.
• Check chemical levels and report issues to the supervisor/manager as they arise.
• Notify supervisor or manager of any items that need to be ordered.
• Maintain cleanliness of work area.
• Perform any other tasks as assigned by management.

Tools and Equipment

• Broom, mop, cleaning supplies, washer/dryer, pool cleaning tools.

Working Environment

• Exterior of the hotel with exposure to weather conditions.

Qualifications

• Customer Service Focused.
• Ability to lift, push, and pull 25 lbs.
• Ability to stand and walk the majority of an 8‑hour shift.
• Ability to bend as needed to pick up trash and towels and fold linens as required for the majority of the shift.
• Comfortable working in the outdoor elements during both hot and cold temperatures.

Omni Hotels & Resorts is an equal‑opportunity/AA/Disability/Veteran employer. The EEOC is the law poster is available.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.