Pool and Beach Attendant

Turnberry Ocean Club Residences; United States; On-site; USD 23,000 - 32,000; Full time

Job summary

Turnberry Ocean Club Residences in the United States seeks a Pool and Beach Attendant to greet residents and guests, delivering luxury service at the pool and beach. You will help maintain safety and assist with amenities, chairs, towels, and events while coordinating with Food & Beverage staff.

The ideal candidate has a professional demeanor, experience in luxury hospitality, POS knowledge, and the ability to multitask in a dynamic environment.

Qualifications

• High school diploma or GED required or equivalent experience.
• Professional demeanor appropriate for a luxury environment.
• Experience in Resident Relations, Recreation, Front Office, or related field preferred in luxury settings.
• Knowledge of POS systems and basic computer skills.
• Ability to multitask in a fast-paced environment and communicate effectively in English.

Responsibilities

• Ensure resident satisfaction and address issues promptly and professionally.
• Maintain pool and beach area cleanliness and report deficiencies.
• Stock towels, umbrellas and amenities; assist with setup and return after use.
• Assist residents with events, chairs, towels, and amenities setup.
• Support Food & Beverage team with taking orders, delivering items, and cleaning areas.
• Process house account transactions and issue receipts; ensure accuracy.
• Open/close pool and beach procedures and perform related duties as assigned.

Skills

Resident relations

Communication skills

POS knowledge

Microsoft Office skills

Multilingual

First Aid/ CPR asset

Education

High school diploma or GED

Tools

POS systems

Microsoft Office

Job description

Scope of PositionThe Pool and Beach Attendant is responsible greeting residents and guest and ensuring luxury service at the pool and beach. The Pool and Beach Attendant also maintains resident safety by assisting pool attendants with monitoring and maintaining pool and beach areas. He/she will ensure residents are provided with the highest level of quality, prompt, courteous, and efficient service.Position RequirementsProfessional demeanor appropriate for a luxury environment.Previous Resident Relations, Recreation or Front Office experience or equivalent preferred in a luxury hotel, club, or condominium environment.Possess outstanding resident services skills, professional presentation and sophisticated communication skills.Knowledge of Point of Sale (POS) systemsAble to handle a multitude of tasks in an intense, ever-changing environment.Enjoy working with people of all ages.Effective at listening to, understanding, and clarifying the concerns and issues raised by residents, members, and staff.First Aid and CPR – Basic Rescuer an asset.ResponsibilitiesEnsure resident satisfaction.Assist residents with any issues or concerns; confirm that are resolved in a professional and timely manner.Ensure the cleanliness of the Pool and Beach areas, keep equipment in proper working order; report any deficiencies.Provide various amenities to our residents.Maintain towels, umbrellas and amenities stocked at appropriate levels.Assist residents with the set-up of chairs, towels, and umbrellas.Return all towels, chairs and umbrellas to their proper locations after residents have departed.Assist with activities in the area including kids’ activities and Special Events.Assist the Food and Beverage team to take orders, food running and cleaning the area.Provide information and direction to residents.Handle house account transactions, and issue receipts.Ensure accuracy of house account transactions.Responsible for open/close of pool and beach procedures.Perform other related duties as assigned.EducationHigh school diploma or GEDSkills and AbilitiesAbility to communicate in the English language. Multilingual is a plus.Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks.Experience using computers and software programs such as Microsoft Office (Word, Excel, and Outlook).Ability to work in outdoor weather conditions including heat, sun, wind, and rain.Physical RequirementsAble to work in a fast-paced environment.Able to be outdoors for long periods of time.Must be physically fit in order to lift, pull and push items up to 50 pounds.Also requires standing/walking/reaching and bending throughout shift.Pay: $20.00