Polish Speaking Support Specialist

TELUS Digital; Polska; Sur place; PLN 59 000 - 88 000; Plein temps

Avantages offerts par ce poste

Relocation Bonus

Accommodation on arrival

Plane Ticket

Airport taxi assistance

Fully paid training

Health insurance

50+ benefits

Résumé du poste

TELUS Digital Bulgaria is seeking a Customer Support Specialist fluent in Polish and English to join our international team in Sofia. You will assist customers via phone, email, chat, or tickets and help identify and resolve issues to ensure a positive experience.

Relocation is supported with a €1,200 gross relocation bonus, up to 30 days’ company-provided accommodation, a plane ticket, and airport taxi assistance. Fully paid training, health insurance, and extensive benefits await.

Qualifications

• Fluent in Polish and English.
• Excellent communication skills.
• No prior experience required.

Responsabilités

• Assist customers via phone, e-mail, chat, or tickets.
• Identify and assess customers' needs and provide solutions.
• Contribute to high customer satisfaction by resolving inquiries effectively.

Connaissances

Polish

English

Description du poste

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate.

Are you ready to take the next step in your career?

If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!

As a Customer Support Specialist with Polish and English you will be a part of a great team and all together will:

• Achieve great customer experience and satisfaction
• Identify and assess customers' needs
• Assist with general inquiries, product support, and troubleshooting via phone, e-mail, chat, or tickets

As a candidate, you do not need to have experience in a similar role but you should be fluent in Polish & English and have excellent communication skills.

We Offer:

• Relocation Bonus: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs
• Up to 30 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home
• Plane Ticket from your location to Sofia
• Taxi transportation directly from the airport to your accommodation
• Fully paid training
• Stable job and career development opportunities
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning

We care about the well-being of our employees, invest in their future growth, and encourage fun and team-building projects!

About us:

TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,500 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.