Policyholder Services Specialist

Americo Financial Life and Annuity; Kansas City (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

Americo Financial Life and Annuity is seeking a Policyholder Services Associate to join our team. This role supports the Policyholder Services department by maintaining files, processing change requests, and providing status updates for in-force policies in line with state and federal guidelines.

Key responsibilities include processing in-force policy requests, preparing written correspondence to policy owners and agents, creating disbursements, researching issues, and meeting service level

Qualifications

• Independent problem-solving abilities.

Responsibilities

• Process in-force policy requests

Skills

Independent problem-solving

Process financial requests

Multi-tasking

Detail-oriented

Prioritization

Job description

Americo Financial Life and Annuity is seeking a Policyholder Services Associate to join our team. This role supports the Policyholder Services department by maintaining files, processing change requests, and providing status updates for in-force policies in line with state and federal guidelines.

Key responsibilities include processing in-force policy requests, preparing written correspondence to policy owners and agents, creating disbursements, researching issues, and meeting service level