Policy & Training Lead, Human Services

Ohio Department of Job and Family Services; Columbus (OH); On-site; USD 75,000 - 105,000; Full time

Job summary

Ohio Department of Job and Family Services—Office of Family Assistance—seeks a professional to establish state standards, develop training, and provide technical assistance across CDJFS and agency staff. Role involves evaluating operations for compliance and coordinating with multiple departments to ensure uniform policy responses.

You will engage in policy development, training conferences, and complex data-driven assessments to improve safety net programs for Ohioans, including TANF, SNAP, and

Qualifications

• Undergraduate core in social/behavioral science or related field.
• Graduate coursework in social/behavioral science, health services, public administration or policy management.
• Exp. in researching, developing or implementing social services policies.
• 1+ year of computer hardware/software use for spreadsheets, stats, graphics & word processing.

Responsibilities

• Establish state's minimum standard of practice (e.g., TANF; OWF; PRC; SNAP).
• Develop and present training to agency staff and CDJFS staff on new initiatives/policy.
• Plan, organize and participate in training conferences/workshops.
• Provide consultation and technical assistance in program development, evaluation, revisions to directors and staff.
• Monitor and evaluate CDJFS operations for compliance with regulations, QA findings, and reporting.
• Coordinate with agency departments to ensure uniform policy responses.

Skills

Analyzation

Attention to Detail

Collaboration

Consultation

Critical Thinking

Interpreting Data

Organizing and Planning

Presenting

Public Speaking

Responsiveness

Verbal Communication

Written Communication

Education

Undergraduate core program in social/behavioral science

Graduate coursework in social/behavioral science

Experience as Human Services Specialist 2

Equivalent minimum qualifications noted

Tools

Spreadsheet software

Statistical analysis tools

Graphics presentation software

Word processing

Job description

Ohio Department of Job and Family Services—Office of Family Assistance—seeks a professional to establish state standards, develop training, and provide technical assistance across CDJFS and agency staff. Role involves evaluating operations for compliance and coordinating with multiple departments to ensure uniform policy responses.

You will engage in policy development, training conferences, and complex data-driven assessments to improve safety net programs for Ohioans, including TANF, SNAP, and