Human Services Manager

State of Ohio; Columbus (OH); On-site; USD 84,000 - 120,000; Full time

Job summary

Ohio Department of Children and Youth, located in Columbus, seeks a Human Services Manager to lead statewide initiatives intersecting child welfare, education, behavioral health, juvenile justice, and Medicaid-funded systems.

You will develop and implement policies, supervise staff, and coordinate with diverse partners to improve services for vulnerable youth. The role is on-site with formal pay progression and public-sector benefits.

Qualifications

• Experience leading statewide human services initiatives.
• Ability to design, implement, and evaluate cross-system policies.
• Strong collaboration with multiple agencies and stakeholders.

Responsibilities

• Develop, interpret, and implement statewide program policies aligned with federal and state mandates.
• Oversee collaboration across the Department of Children and Youth (DCY) and multiple Ohio state agencies.
• Monitor compliance and assess policy effectiveness across intersystem programs.
• Represent DCY at statewide conferences, meetings, briefings, and trainings.

Job description

Human Services Manager ( 260006GZ )

Organization

Department of Children and Youth

Agency Contact Name and Information : [e-mail]

Work Location

Children&Youth N. High Complex 246 North High Street Columbus 43215

Primary Location

United States of America-OHIO-Franklin County-Columbus

Ohio Department of Children and Youth 56 subscribers

Our mission is to promote positive, lifelong outcomes for Ohio youth through early intervention, quality education, and family support programs.At DCY, we offer our employees a rewarding work experience in public service helping Ohioans achieve a sustainable lifestyle that includes generous benefit options and a flexible work life balance making our agency a great place to work!To learn more about DCY, please visit our website at Department of Children and Youth | Ohio.gov.

Location Requirements

DCY’s core hours of operation are Mon-Fri from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across DCY divisions.Employees may begin as early as 7:00am & as late as 9:00am, based on supervisory approval. This position performs work on-site daily at DCY’s office space.

Job Description

In this role, you will lead statewide human services initiatives that affect Ohio’s most vulnerable youth—particularly those in the foster care system. You will operate under administrative direction and serve as a key decision-maker in designing, implementing, and evaluating policies, procedures, and cross-system programs that intersect with child welfare, education, behavioral health, juvenile justice, and Medicaid-funded systems.

Key Responsibilities

Policy Leadership and Program Oversight

• Develop, interpret, and implement statewide program policies aligned with federal and state mandates, including the Every Student Succeeds Act and Multi-System Youth initiatives.
• Ensure educational stability and protection for youth in foster care, and monitor compliance with statutes across intersystem programs.
• Assess the effectiveness of current policies and procedures and lead improvements in program operations.

Cross-System Collaboration and Technical Consultation

• Oversee collaboration and technical assistance across the Department of Children and Youth (DCY), multiple Ohio state agencies, public and private partners, and OhioRISE care management entities.
• Provide expert guidance on policies, procedures, research methodologies, evaluation strategies, RFP content, and statewide program operations.
• Support coordination of care conferences for high-acuity youth in custody of public children services agencies.

Program Accountability and Communication

• Communicate with agencies, contractors, and partners to address monitoring, performance, and practice issues within child welfare.
• Design and review implementation strategies that enhance statewide program effectiveness.
• Analyze fiscal impact and make budget recommendations related to service delivery systems and program integration.

Intergovernmental Coordination and Representation

• Consult with federal, state, regional, and local agencies regarding contracts, discretionary grants, cooperative agreements, and educational stability provisions.
• Prepare and oversee the development of reports, position papers, responses to official inquiries, and other high-level communications.
• Represent DCY and Bureau leadership at statewide conferences, meetings, briefings, and trainings.

Leadership and Supervision

You will supervise assigned staff by:

• Assigning work, providing direction, and setting clear performance goals.
• Offering feedback, conducting evaluations, and addressing performance concerns.
• Supporting professional development, approving leave, and participating in hiring and disciplinary decisions.
• Leading staff meetings and fostering a collaborative, accountable team environment.

Pay Information

Unless required by legislation or union contract, starting salary will be step 1 of the salary range associated with this position. New hires advance to the next step in the range after 6 months and annually thereafter. Based on collective bargaining and legislative activity, there may be cost of living increases awarded annually. Additional longevity supplements begin after 5 years. The current wage progression for this position is in the table below.

Months of Employment

At Hire

6 months

18 months

30 months

42 months

54 Months

66 Months

78 Months

Pay Range

Exempt/ 14

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Step 8

Hourly

$40.40

$42.70

$44.99

$47.43

$50.12

$52.90

$55.09

$57.67

Annual

$84,032

$88,816

$93,579

$98,654

$104,250

$110,032

$114,587

$119,954

The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

Status of posted positions

You can check the status of your application online be signing into your profile and clicking the “My Jobpage” tab to view completed submissions and submission details. If you have questions other than your applications status, please direct them to [e-mail].

In this role, you will lead statewide human services initiatives that affect Ohio’s most vulnerable youth—particularly those in the foster care system. You will operate under administrative direction and serve as a key decision-maker in designing, implementing, and evaluating policies, procedures, and cross-system programs that intersect with child welfare, education, behavioral health, juvenile justice, and Medicaid-funded systems.

Key Responsibilities

Policy Leadership and Program Oversight

• Develop, interpret, and implement statewide program policies aligned with federal and state mandates, including the Every Student Succeeds Act and Multi-System Youth initiatives.