Policy Support Specialist — Growth & Bonus Potential

Ben Hibberts - State Farm Agent; Forest City (NC); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus based on performance

Competitive salary

Training & development

Descripción de la vacante

Ben Hibberts State Farm in Forest City, NC is seeking a personable Customer Service Representative. You will handle inquiries, explain policy options, and contribute to community trust by delivering accurate service with empathy.

This role emphasizes attention to detail, record-keeping, and timely follow-ups on claims and policy changes. Training and development opportunities are available, with a friendly team focused on client satisfaction and growth, including internal advancement for driven

Formación

• Strong communication and interpersonal abilities required.
• Attention to detail for accurate record-keeping.
• Experience in customer service preferred.

Responsabilidades

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Conocimientos

Communication & interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Descripción del empleo

Ben Hibberts State Farm in Forest City, NC is seeking a personable Customer Service Representative. You will handle inquiries, explain policy options, and contribute to community trust by delivering accurate service with empathy.

This role emphasizes attention to detail, record-keeping, and timely follow-ups on claims and policy changes. Training and development opportunities are available, with a friendly team focused on client satisfaction and growth, including internal advancement for driven