Multi-Line Representative - State Farm Agent Team Member

Ben Hibberts - State Farm Agent; Forest City (NC); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Paid time off

Training & development

Job summary

Ben Hibberts State Farm is seeking a Multiline Representative to help people protect what matters most. You’ll listen to client needs, present available product information across life, auto, and home lines, and start building trusted relationships within our Forest City community.

We value calm, caring professionals who communicate clearly, stay organized in a fast-paced office, and grow through training. If you enjoy meaningful work, support others daily, and are ready to become a trusted

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Able to work in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Customer service

Fast-paced environment

Licensing

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development

You May Be a Great Fit as a Multiline Representative at Ben Hibberts State Farm if:

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address: 540 Oak St Forest City, NC 28043

At Ben Hibberts State Farm, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.