Policy Services Specialist

Brown & Brown, Inc.; Fort Wayne, Northern (IN, KY); Hybrid; USD 42,000 - 61,000; Full time

Benefits offered by this job

Health benefits

401k enrollment

Student loan assistance

Tuition reimbursement

Mental health services

Paid time off

Holidays

Partner discounts

Job summary

Brown & Brown, Inc. in Fort Wayne, IN is seeking a Policy Services Specialist to support the Underwriting team. Issuance of underwriting authority policies and endorsements, with precise documentation and timely processing are core tasks.

Responsibilities include rating and invoicing, interaction with Finance and Compliance, and participation in underwriting training. A two-plus year insurance customer service background and strong attention to detail are essential.

Qualifications

• Two or more years of experience in insurance-related customer service.
• General knowledge of ISO policy forms including manuscript coverage forms.
• Proficiency with Microsoft Outlook, Excel and Word and adaptability to internal software.
• Strong attention to detail; accuracy is critical.
• Ability to work under pressure to meet deadlines.
• Keen problem-solving skills.
• Solid oral and written communication skills.
• Team-oriented with the ability to work independently.
• Professional with ambition and solid work ethic.

Responsibilities

• Issuance of underwriting authority policies and endorsements, with timely accuracy.
• Maintain system and documentation to support the issue process.
• Process and service premium bearing and non-premium bearing endorsements, including rating and invoicing.
• Interact with Finance and Compliance Departments.
• Participate in underwriting training sessions.
• Assist Underwriters with file review, enterprise coding, rating for all lines, update underwriting narrative, statement of values and loss control reports.

Skills

Insurance customer service

ISO policy forms

Microsoft Outlook

Microsoft Excel

Microsoft Word

Attention to detail

Meeting deadlines

Problem solving

Communication skills

Team oriented

Professional work ethic

Tools

Proprietary internal software

Internal systems

Job description

## Policy Services SpecialistApply: Hybrid Working: Ft. Wayne, IN, USA: Full time: Posted Today: R26\\_0000003346Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.**Brown & Brown** is seeking a **Policy Services Specialist**to join our growing team in **Fort Wayne, IN!** Working in support of Underwriting team, the Policy Services Specialist responsibilities include preparation of endorsements including processing, rating, invoicing and obtaining approvals. Understanding policy structure and forms. Various account servicing tasks on a day-to-day basis. **How You Will Contribute:** * Issuance of underwriting authority policies and endorsements. Maintain system and documentation to support the issue process. All policies and endorsements must be issued as bound and within the timeframe defined within American Specialty’s underwriting authority agreement. Success is determined by the degree of accuracy that policies and endorsements are provided the insured.* Process and service premium bearing and non-premium bearing endorsements, including rating, completion of sign-off, requesting invoices for any premium-bearing endorsements, and interaction with the Finance and Compliance Departments.* Participate in underwriting training sessions to establish and develop an understanding of the underwriting process.* Assist Underwriters with items such as: file review, enterprise coding, rating for all lines, update underwriting narrative, statement of values and ordering of loss control reports. **Skills & Experience to be Successful:** * Two or more years of experience in insurance-related customer service position.* General knowledge of ISO policy forms including manuscript coverage forms.* Computer technologies: proficiency with Microsoft Outlook, Excel and Word and ability to adapt quickly to proprietary internal software programs.* Strong attention to detail; accuracy is critical.* Ability to work under pressure to meet deadlines.* Keen problem-solving skills.* Solid oral and communication skills.* Ability to work individually under minimal supervision, but with a sense of team-spirit.* Professional with ambition, solid work ethic and ability to effectively work with and alongside people at all levels.**Teammate Benefits & Total Well-Being**We go beyond standard benefits, focusing on the total well-being of our teammates, including:* *Health Benefits*: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance* *Financial Benefits*: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement* *Mental Health & Wellness*: Free Mental Health & Enhanced Advocacy Services* *Beyond Benefits*: Paid Time Off, Holidays, Preferred Partner Discounts and more.*Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.*