Policy Program Coordinator - Nonprofit Impact

The Momentary; United States; On-site; USD 45,000 - 65,000; Full time

Job summary

Heartland Whole Health Institute in Northwest Arkansas is seeking a Program Coordinator, Policy to provide coordination and administrative support across policy-related programs. The role involves scheduling, travel, budgets, meetings, events, and ensuring work is organized and timely.

You will work with leaders, manage communications, track tasks, coordinate meetings including board-related activities, and support cross-functional operations in a fast-paced nonprofit environment.

Qualifications

• Bachelor's degree in business administration, nonprofit management, public administration, operations management, communications, health administration, or a related field preferred.
• 2–4 years of progressively responsible experience in administrative coordination, operations support, project coordination, or related roles.
• Event planning and resource allocation experience a plus.
• Experience supporting nonprofit, healthcare, higher education, public sector, or similar organizations preferred.
• Demonstrated experience coordinating workflows, supporting administrative processes, and organizing information within documentation-heavy and compliance-driven environments.
• Proven ability to manage competing priorities, coordinate multiple workflows and administrative activities simultaneously, and maintain organized, accurate work in a fast-paced environment.
• Strong communication (verbal, written, and presentation) and interpersonal skills with the ability to communicate clearly, route information effectively across teams, and support coordination among internal and external stakeholders.
• Problem-solving skills with the ability to identify challenges, exercise sound judgment, and recognize coordination issues requiring escalation.
• Strong organizational and documentation management skills with attention to detail and accuracy.
• Demonstrated ability to collaborate with cross-functional teams and external partners to support workflow coordination and organizational standards.
• Proficient in Microsoft Office applications, SharePoint, Asana, Salesforce, and Microsoft Teams; able to learn new platforms.

Responsibilities

• Coordinate scheduling and logistics for assigned functional areas, supporting leaders' calendars.
• Serve as initial contact for routine inquiries, provide information, and route issues to the appropriate team members.
• Organise meetings, events, and guest visits, including agendas and catering as needed.
• Coordinate travel logistics for events and activities, including flights and lodging.
• Record and distribute detailed meeting notes, action items, and key decisions.
• Track project activities and provide regular updates on outstanding tasks.
• Assist with budget creation and review actual performance, reporting variances.
• Provide cross-functional administrative support as workload demands.
• Support the President’s Office with scheduling, travel, correspondence, and other needs.
• Collaborate with shared services (AWE) to ensure alignment on technology, finance, HR, procurement.
• Support Board meetings planning and coordination.

Skills

Administrative coordination

Operations support

Project coordination

Communication

Interpersonal skills

Organization

Time management

Education

Bachelor's degree

Tools

Microsoft Office

SharePoint

Asana

Salesforce

Microsoft Teams

Job description

Heartland Whole Health Institute in Northwest Arkansas is seeking a Program Coordinator, Policy to provide coordination and administrative support across policy-related programs. The role involves scheduling, travel, budgets, meetings, events, and ensuring work is organized and timely.

You will work with leaders, manage communications, track tasks, coordinate meetings including board-related activities, and support cross-functional operations in a fast-paced nonprofit environment.