Policy Owner Services Specialist

Ash Brokerage, LLC; Fort Wayne (IN); Híbrido; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work schedule

Descripción de la vacante

Ash Brokerage, LLC in Fort Wayne, IN seeks a Policy Owner Services Representative to process policy management requests on in-force policies. You will review incoming requests, choose the best processing path for agents and clients, and provide timely updates with a high level of service.

You will verify forms, obtain updated versions, document data in AMS/CRM, and stay current with carrier requirements and regulations.

Formación

• High school diploma or GED required.
• 1–3 months of customer service experience or training, or equivalent education/experience.

Responsabilidades

• Process policy management requests on in-force policies.
• Review incoming requests and determine best processing path for agents and clients.
• Verify forms and obtain updated versions as needed.

Conocimientos

Prioritization

Time management

Organized

Sense of urgency

Problem-solving

PC literacy

MS Office

Interpersonal skills

Learning internal software

Educación

High school diploma/GED

Descripción del empleo

Ash Brokerage, LLC in Fort Wayne, IN seeks a Policy Owner Services Representative to process policy management requests on in-force policies. You will review incoming requests, choose the best processing path for agents and clients, and provide timely updates with a high level of service.

You will verify forms, obtain updated versions, document data in AMS/CRM, and stay current with carrier requirements and regulations.