Underwriting Support & Policy Endorsements Specialist

001 Brown & Brown, Inc; Fort Wayne (IN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health Benefits

401k

Employee discounts

Paid Time Off

Tuition Reimbursement

Job summary

Brown & Brown, Inc. in Fort Wayne, IN seeks a Policy Services Specialist to support underwriting with endorsements, ratings, and invoicing. You will maintain system documentation and ensure timely issuance of policies and endorsements in line with authority agreements.

Ideal candidates have 2+ years in insurance customer service, knowledge of ISO forms, and proficiency with Outlook, Excel, and Word. Strong attention to detail, communication, and teamwork are essential to succeed.

Qualifications

• Two or more years of experience in insurance-related customer service position.
• General knowledge of ISO policy forms including manuscript coverage forms.
• Computer technologies: proficiency with Microsoft Outlook, Excel and Word and ability to adapt quickly to proprietary internal software programs.
• Strong attention to detail; accuracy is critical.
• Ability to work under pressure to meet deadlines.
• Keen problem-solving skills.
• Solid oral and communication skills.
• Ability to work individually under minimal supervision, but with a sense of team-spirit.
• Professional with ambition, solid work ethic and ability to effectively work with and alongside people at all levels.

Responsibilities

• Issuance of underwriting authority policies and endorsements.
• Maintain system and documentation to support the issue process.
• All policies and endorsements must be issued as bound and within the timeframe defined within American Specialty’s underwriting authority agreement.
• Process and service premium bearing and non-premium bearing endorsements, including rating, completion of sign-off, requesting invoices for any premium-bearing endorsements, and interaction with the Finance and Compliance Departments.
• Participate in underwriting training sessions to establish and develop an understanding of the underwriting process.
• Assist Underwriters with items such as: file review, enterprise coding, rating for all lines, update underwriting narrative, statement of values and ordering of loss control reports.

Skills

Insurance customer service

ISO policy forms knowledge

Attention to detail

Under pressure

Problem solving

Communication skills

Teamwork

Ambition & work ethic

Tools

Microsoft Outlook

Excel

Word

Job description

Brown & Brown, Inc. in Fort Wayne, IN seeks a Policy Services Specialist to support underwriting with endorsements, ratings, and invoicing. You will maintain system documentation and ensure timely issuance of policies and endorsements in line with authority agreements.

Ideal candidates have 2+ years in insurance customer service, knowledge of ISO forms, and proficiency with Outlook, Excel, and Word. Strong attention to detail, communication, and teamwork are essential to succeed.