Policy & Health IT Program Analyst (Hybrid MD)

CRISP Shared Services, Inc.; Columbia (MD); Hybrid; USD 63,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

403(b) plan

Job summary

CRISP Shared Services, Inc. in Columbia, MD is seeking a Program Analyst to support Maryland AHEAD Primary Care Programs, HERCs, Hospital eCQMs, and research activities. You will coordinate with state agencies and stakeholders to help implement quality programs and grant initiatives.

The role emphasizes documentation, communications, reporting, and user support while collaborating across program teams. It is a hybrid, Full-time position based in Columbia, MD with Monday workplace expectations.

Qualifications

• Outstanding written and oral communication with both technical and non-technical audiences.
• Strong organizational, time management, and project management skills.
• Ability to evaluate and solve complex problems and issues.
• Can work independently and demonstrates a sense of ownership for projects, deliverables, and operational responsibilities.
• Strong interpersonal and relationship management skills with a demonstrated ability to provide outstanding customer service and stakeholder support.
• Has strong attention to detail.

Responsibilities

• Support Program Administration efforts related to primary care AHEAD administrative tasks, serving as liaison to ambulatory practices where appropriate.
• Develop and maintain user guides, technical documentation, reports, presentations, policy documents, white papers, memos, or other written communications.
• Monitoring and reviewing relevant policy updates.
• Coordinate research and data request activities, including request tracking, documentation management, stakeholder communication, and meeting scheduling.
• Assist CRISP and state staff with ad hoc projects that promote understanding of technical details of state initiatives.
• Maintain subject matter expertise in policies including but not limited to MDPCP, HERCs, and the AHEAD Model.
• Maintain project management tools and tracking systems to ensure accurate and timely project execution.
• Coordinate meetings and stakeholder engagement activities, including scheduling meetings, agenda development, meeting facilitation support, meeting minutes, action item & deliverables tracking, follow-up communications, and maintaining contact lists.

Skills

Communication

Organization

Project management

Problem solving

Independent work

Stakeholder support

Attention to detail

Education

Bachelor’s degree in public policy or public health

Master’s degree preferred

Tools

Microsoft Office

Project management tools

Job description

CRISP Shared Services, Inc. in Columbia, MD is seeking a Program Analyst to support Maryland AHEAD Primary Care Programs, HERCs, Hospital eCQMs, and research activities. You will coordinate with state agencies and stakeholders to help implement quality programs and grant initiatives.

The role emphasizes documentation, communications, reporting, and user support while collaborating across program teams. It is a hybrid, Full-time position based in Columbia, MD with Monday workplace expectations.