Policy & Governance Training Analyst

Knoxville Technology Council; Knoxville (TN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Weekly Pay

Job summary

Pilot Company is seeking an Analyst, Policy, Training & Governance to support enterprise governance programs, policy management processes, and employee training initiatives. The role focuses on administering the policy governance framework, developing communications, and producing governance dashboards and reports to enable leadership decisions.

The position requires collaboration across policy, risk, and continuity programs, with emphasis on data-driven insights and compliance awareness.

Qualifications

• Bachelor’s degree in Business Administration, Risk Management, Compliance, or related field.
• 3+ years in policy management, governance, compliance, risk management, or related functions.
• Experience creating and maintaining reports and dashboards from multiple data sources.
• Strong analytical and problem-solving abilities with trend identification.
• Knowledge of policy governance frameworks and lifecycle management.
• Understanding of governance, risk, compliance, internal controls, and business continuity.
• Professional certifications such as CRMA, CERP, CAP, Tableau, Power BI are a plus.
• Ability to collect, validate, analyze data from multiple sources including LMS, audits, risk registers, and operational reports.
• Experience with reporting and data visualization tools to create executive-level dashboards.
• Ability to work with urgency and meet deadlines in a fast-paced environment.
• Willingness to work additional hours including evenings and weekends when needed.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Administer and maintain the enterprise policy governance framework.
• Coordinate policy development, implementation, and governance standards across the organization.
• Design, deliver, and track training programs related to compliance, risk management, governance, business continuity, and organizational policies.
• Develop, analyze, and maintain governance, compliance, risk, training, and business continuity reports, dashboards, and scorecards from multiple sources.
• Collect, validate, and interpret data to identify trends, measure program effectiveness, and provide actionable insights to leadership.
• Prepare recurring and ad hoc reports for management committees and senior leadership, highlighting policy compliance, training completion rates, risk exposures, and remediation progress.
• Assist in the development, maintenance, testing, and continuous improvement of business continuity plans and resilience programs.

Skills

Policy governance

Data analysis

Reporting dashboards

Risk management

Communication

Attention to detail

Problem solving

Education

Bachelor's degree in Business Administration, Risk Management, Compliance, Human Resources, Organizational Development, Public Administration, Finance, or related field

Tools

Tableau

Power BI

Job description

Pilot Company is seeking an Analyst, Policy, Training & Governance to support enterprise governance programs, policy management processes, and employee training initiatives. The role focuses on administering the policy governance framework, developing communications, and producing governance dashboards and reports to enable leadership decisions.

The position requires collaboration across policy, risk, and continuity programs, with emphasis on data-driven insights and compliance awareness.