Policy & Forms Operations Coordinator

General Services Corporation (GSC); Richmond (VA); On-site; USD 33,000 - 39,000; Full time

Job summary

General Services Corporation (GSC) is seeking a detail-oriented policy and forms coordinator to maintain and improve the PM Manual. You will create, revise, and format documents, ensure accuracy, and collaborate across departments to keep policies current.

You will also manage the PM Manual website, assist with annual policy reviews, and support special projects under the Operations Manager. Strong writing and organizational skills are essential.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Two years in property management with policy procedures preferred.
• Business writing, with knowledge of standard management policies and procedures.

Responsibilities

• Create/revise forms and instructions under the Operations Manager guidance.
• Compose, format, edit, and proofread text for the PM Manual.
• Update functions on the PM Manual website and ensure consistency.
• Maintain the Operations Department AI tool and ensure policy accuracy.
• Use Adobe Acrobat to create or revise PDF documents for publication.
• Assist with annual policy reviews and monthly policy recaps.
• Provide research and clerical support for special projects.

Skills

Writing proficiency

Editing proficiency

MS Office

Adobe Acrobat

Research skills

Policy comprehension

Communication skills

Problem solving

Time management

Attention to detail

Multi-project management

Self-direction

Deadline driven

Education

High school diploma or equivalent

Some college preferred

Tools

MRI PM software

Job description

General Services Corporation (GSC) is seeking a detail-oriented policy and forms coordinator to maintain and improve the PM Manual. You will create, revise, and format documents, ensure accuracy, and collaborate across departments to keep policies current.

You will also manage the PM Manual website, assist with annual policy reviews, and support special projects under the Operations Manager. Strong writing and organizational skills are essential.