Policy Documentation Specialist - Part-Time, Hybrid

Tier4 Group; Franklin (WI); Hybrid; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive Rates

Benefits

Free daily lunch

Job summary

Tier4 Group in Franklin, Wisconsin is seeking a Part-Time Post Approval Coordinator to join our hybrid team. The role supports the insurance and financial services workflow by handling document completion and electronic signatures, primarily via email with field partners and internal stakeholders.

This back-office position emphasizes accuracy, timely document review, and compliance, with a schedule of 25-30 hours per week, on-site Mon-Wed and remote Thu-Fri, starting ASAP through 10/12/2027.

Qualifications

• High school diploma required.
• 1-3 years of administrative, operations, or customer service experience.
• Strong written communication and professional email etiquette.
• Excellent organizational and multitasking skills.
• Proficiency with Microsoft Office and Windows-based applications.
• Comfortable learning and navigating multiple systems and workflows.

Responsibilities

• Review forms and documentation for accuracy, completeness, and compliance.
• Identify and resolve missing or incorrect information.
• Obtain required documents and supporting materials.
• Prepare eligible documents for electronic signature through DocuSign.
• Manage assigned cases and track outstanding requirements.
• Respond to status inquiries and explain established processes and procedures.
• Research issues and determine appropriate next steps.
• Maintain accurate records within multiple internal systems.
• Manage multiple priorities while meeting quality and service expectations.

Skills

Administrative experience

Operations experience

Customer service

Written communication

Time management

Multitasking

Analytical/problem solving

Attention to detail

Education

High school diploma

Tools

Microsoft Office

DocuSign

Windows-based applications

Job description

Tier4 Group in Franklin, Wisconsin is seeking a Part-Time Post Approval Coordinator to join our hybrid team. The role supports the insurance and financial services workflow by handling document completion and electronic signatures, primarily via email with field partners and internal stakeholders.

This back-office position emphasizes accuracy, timely document review, and compliance, with a schedule of 25-30 hours per week, on-site Mon-Wed and remote Thu-Fri, starting ASAP through 10/12/2027.