Policy & Claims CSR — Flexible Schedule, Growth Path

Andrew Mcfadden - State Farm Agent; Town of Potsdam (NY); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Licensing paid

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Andrew Mcfadden - State Farm Agent in New York is seeking a Customer Service Representative to deliver exceptional experiences and support the growth of a local insurance agency. Your attention to detail, customer service skills, and desire to help people will fit well in this role.

You will answer inquiries, assist with policy changes, and process claims, while maintaining accurate records and coordinating with the team to anticipate the needs of community members.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Multitasking

Customer service experience

Job description

Andrew Mcfadden - State Farm Agent in New York is seeking a Customer Service Representative to deliver exceptional experiences and support the growth of a local insurance agency. Your attention to detail, customer service skills, and desire to help people will fit well in this role.

You will answer inquiries, assist with policy changes, and process claims, while maintaining accurate records and coordinating with the team to anticipate the needs of community members.