Flexible Schedule Customer Care Specialist — Insurance & Claims

Andy Jabaley; Woodstock (GA); On-site; USD 21,000 - 36,000; Full time

Benefits offered by this job

Hourly Plus Commission

401(k)

Bonus performance

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Andy Jabaley State Farm Agent is seeking a Customer Service Representative to deliver exceptional client experiences and support an insurance agency’s growth. You will handle inquiries, process policy changes, and coordinate with team members to meet community needs.

Ideal candidates bring strong communication, attention to detail, and a customer-focused mindset. This role offers a clear path for internal growth and opportunities to develop sales-related skills within a local agency.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication

Multitasking

Customer service experience

Job description

Andy Jabaley State Farm Agent is seeking a Customer Service Representative to deliver exceptional client experiences and support an insurance agency’s growth. You will handle inquiries, process policy changes, and coordinate with team members to meet community needs.

Ideal candidates bring strong communication, attention to detail, and a customer-focused mindset. This role offers a clear path for internal growth and opportunities to develop sales-related skills within a local agency.